BUG: Email Inspector window stays open even after mail is sent, VSTO SE Ribbon Customization
Another bug, this month quite bugged me :) it was not only bad throat and viral fever which made me frustrated... but few product bugs in Exchange and Outlook. Well lets start with this one I found while working with one of the customer.
He was customizing Ribbon using VSTO SE for Outlook 2007. We noticed a strange behavior while sending emails from Word or Excel. The new mail inspector kept open even after the mail is sent, looks weird.
The problem is a simple VSTO add-in can use the GetVisibleCallback function to get notified when the RibbonX tab gets displayed. This callback function can be used to add/modify custom ribbon elements. If the callback function is implemented, and an outlook inspector will be opened outside of outlook (e.g. by sending a word document as email), the inspector remains open and does not close.
A hotfix is available for this but not publically, you need to call PSS and get a fix for this if this is bothering you. Hopefully this hotfix will be part of next Service Pack release of Outlook 2007
Please find the public KB for this bug. You can download the FIX from here : https://support.microsoft.com/kb/957692
Comments
Anonymous
October 01, 2008
PingBack from http://www.easycoded.com/bug-email-inspector-window-stays-open-even-after-mail-is-sent-vsto-se-ribbon-customization-2/Anonymous
January 17, 2009
Do you know if this has ever been patched or if there is a configuration to resolve this issue?Anonymous
January 17, 2009
The patch is available, but as I said it may not be publically available to download. Give us(PSS) a ring and we should be able to provide you with a fix.Anonymous
January 17, 2009
Thanks, I'd be glad to call. What's that number again?Anonymous
January 22, 2009
Apologies for late response as I was travelling. Please visit this page and follow the steps http://support.microsoft.com/oas/default.aspx?gprid=11335Anonymous
March 03, 2009
The fix for this has been made public, please download it from here http://support.microsoft.com/kb/957692