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OpsMgr 2012: Configure notifications

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  • Anonymous
    January 01, 2003
    @Andy - My understanding is that the connector framework has not changed so your custom connectorsa should just work.  You should test, however, to ensure that there is no back compat issue with your SDK commands custom to your connector.

  • Anonymous
    January 01, 2003
    The comment has been removed

    • Anonymous
      May 19, 2016
      The comment has been removed

  • Anonymous
    January 01, 2003
    @Samir - I cannot say - it depends on how your SMTP server is configured.  Best to get with your Exchange admins.

  • Anonymous
    January 01, 2003
    También utilice : http://sourceforge.net/projects/smtpclient/files/ y desde este equipo recibo mail sin problemas son de la herramienta de notificación de SCOM 2012 - Responder : jecavallin@hotmail.com

  • Anonymous
    January 01, 2003
    Also use: http://sourceforge.net/projects/smtpclient/files/ and receive mail from this computer without problems are the notification tool SCOM 2012

  • Anonymous
    January 01, 2003
    @DH - The notification account is only used on a single management server that is part of the notifications resource pool... whichever MS happens to own the notification role.  It is the only management server that connect to exchange.  You do not distribute the notification account to gateways... their alerts flow into a management server queue, then they are inserted into the database, then a notification workflow runs on a set frequency and looks for alerts matching notification criteria, and sends notifications.  If there is something different or unique about alerts coming from agents behind gateways - that is based on the configuration of those servers.

  • Anonymous
    January 01, 2003
    Hi Kevin, I tell him that I have a setup like this on the way to spend it publishes. Retail Version 2012 Version 7.0.8560.0.The mail server is Lotus Notes. Perform all the checks are correct, for example Talnet port 25.But do not send emails. I can tell you can configure a cone event generation? thank you very much

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    How to configure smtp.gmail.com for outbound alerts/notifications in SCOM 2012?

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    Hi Kevin My customer has configured the Authentication method for SMTP as Anonymous in Channel. Also not created Domain User account, Run As Account & Run As Profile. The current configuration is without Run As Account & Run As Profile & running fine, received notification mails. It means if Authentication method for SMTP is Anonymous then in that case no need to have Domain User account & no need to create Run As Account & then Run As Profile. The Run As Account & Run As Profile need to create when selected Windows Integrated as Authentication method. kindly reply Regards, SandeepK

  • Anonymous
    January 01, 2003
    @Rick - same as in SCOM 2007 - use groups, different subscriptions, different criteria, different subscribers, different schedules.

  • Anonymous
    January 01, 2003
    Hi,

    Can someone advise on how to stop the email notifications at every polling interval?

    I have configured a disk utilization alert and specified the interval frequency as 5 minutes.

    I am receiving email notifcations at every polling interval and this is causing too many mail triggers.

    Please advise!

    Thanks,

    Regards

    Mohan

  • Anonymous
    May 01, 2012
    Do internal connectors still run the same? What system actually runs the bits for an internal connector?

  • Anonymous
    July 17, 2012
    Kevin, thanks for the info, how would one set up multi-level notifications??  I need my notifications to alert at different times based off different info..

  • Anonymous
    August 28, 2012
    How to configure smtp.gmail.com for outbound alerts/notifications in SCOM 2012?

  • Anonymous
    September 14, 2012
    Hi Kevin, We are trying to setup notifications for a client, we are running though issues. The client is using the below. SMTP:  externally hosted exchange User name and password- need to be authenticated using SSL Now when we configure the Alerts, the notification fail due to TLS not authenticating. I followed the steps you mentioned above. It does not seem to work. Can you please let me know to get around this. Thanks, Ismail

  • Anonymous
    September 14, 2012
    Sorry forgot to mention, the Port bieng used is a custom port number. Not the regular SMTP. Authentication: SSL Port:Custom Exchange- Externally hosted.

  • Anonymous
    September 27, 2012
    Excellent post Kevin, you give excellent blogs. I want to use a notification account that doesn't have a mailbox (Exchange 2010). What are the minimal rights (where to find them) to allow the account to connect to the SMTP Exchange Server. Thanks Samir FARHAT, Infrastructure Consultant

  • Anonymous
    November 04, 2012
    The comment has been removed

  • Anonymous
    February 27, 2013
    Is there anything different that needs to be done to get SMS notifications via a modem working with OM2012? After we upgraded our sms's stopped sending.

  • Anonymous
    June 20, 2013
    Hi Kevin I'm configuring the notification for SCOM 2012 Sp1. The scenario is: a command channel and an SMTP channel... I also have configurated the Subscribers and the subscription one for command and one for SMTP. Where's the problem now? If I enable all the subscription everything work but if i set on my command subscription to use command and smtp channel, mail stop to arrive to my mailbox when new alert is generated. Do U know if is there some problem about this? Thanks Davide

  • Anonymous
    June 24, 2013
    Hi Kevin, I am looking to implement a tiered notification, with escalation..so for example.. Initial alert hits Email Group Unresolved after 30 mins text sent to on call engineer Unresolved after a further 60 mins all engineers receive text Is this possible to configure in scom 2012 sp1? Thanks Gareth

  • Anonymous
    June 28, 2013
    The comment has been removed

  • Anonymous
    July 08, 2013
    Hi Kevin, great post as always, I do have a question though and it is probably a stupid one. We have everything set up and working for notifications internally and we have 2 remote domains that send notifications in via Gateway servers. The internal notifications are fine but the external ones have the date set in American format. I did some reading and it was suggested that I should log on to the management server using the notification account but this would seem silly since the internal ones work fine. The question is, do I have to set up a new notification account from each of the external domains and add them as a user in Exchange or can I use the internal notification account and distribute the credentials to the external Gateway servers? I'm just a bit unclear on the authentication across external domains.

  • Anonymous
    August 23, 2013
    The comment has been removed

  • Anonymous
    September 25, 2013
    Hello Kevin, I'm trying to configure the notifications alerts from SCOM 2012, but i keep getting the error "Client not authenticated". I'm not using Exchange, i'm using an third part software smtp server just to relay to Office365 smtp server. I've configured everything right (RunAsAccount, RunAsProfile, Channels, Subscribers and Subscriptions). Could you please help me on this one?

  • Anonymous
    September 26, 2013
    Kevin, I wonder why there is no option to subscribe for alerts associated with particular agent (path). Instead we need to create a group for bunch of objects for which we need subscriptions. This ends up in multiple group creation for multiple customers and finally a big mess. I'm currently using a powershell to notify based on path parameter but I like to have it as inbuilt feature. Please let me know if it makes sense...

  • Anonymous
    May 30, 2014
    Pingback from SCOM QUICK Install | config.re

  • Anonymous
    August 08, 2014
    Hi Kevin.

    I want to send notifications using SCOM 365 office, configure the relay and configure notifications following your blog, but notifications do not work.

    The error is: Notification subsystem failed to send notification over 'Smtp' protocol to 'user@domain.com'
    Notification subsystem failed to send notification using device / server 'smtp.office365.com' over 'Smtp' protocol to 'user@domain.com'.

    help me!
    Thank you

  • Anonymous
    August 29, 2014
    С принятием Федерального закона Российской Федерации от 21.07.2014г. № 248-ФЗ «Об исчислении времени»

  • Anonymous
    August 29, 2014
    С принятием Федерального закона Российской Федерации от 21.07.2014г. № 248-ФЗ «Об исчислении времени»

  • Anonymous
    October 07, 2014
    Hi Kevin,
    I have a subscriber to receive alerts between specified time (schedule time) for some particular services if they are stopped. I am wondering if other services also get this setting, that if other services stop, then alerts for these other services alert only during the schedule time and no alerts during unschedule time, which I do not want, the other services should be alerted all time, except the ones which are configured during schedule period

    thanks,
    Saleem

  • Anonymous
    October 08, 2014
    Обновление от 09.10.2014: В данную статью внесены дополнения, в связи с выпуском пакета обновлений KB2998527

  • Anonymous
    October 20, 2014
    Is there an audit log for notifications in SCOM 2012? I am constantly hounded by users saying "I didn't get my email on the alert". In SCOM 2007 R2 I included myself on every email for this very reason. Very inefficient. Are there any improvements to report?

  • Anonymous
    October 31, 2014
    The comment has been removed

  • Anonymous
    January 08, 2015
    If I understand it right , using a Subscriber Schedule (or extra Schedule on used channel for a subscriber) the mail/SMS will only be sent when the event condition occurs within that time frame. How to make sure that an event that occurs earlier but the error-condition still exists at the start of aschedule window will be sent ?
    Or in short : how to masks events but to reports all open events to time-frame 5am-11pm e.g ?

  • Anonymous
    March 08, 2015
    Excellent walkthrough of the topic, thanks. I was looking for a way to send SMS texts and voice calls from SCOM alerts and ended up creating a PowerShell script to do this. If anyone is looking for something similar, it's available for download with docs and videos here: https://automys.com/library/asset/sms-voice-notifications-with-powershell-system-center-operations-manager-and-t

  • Anonymous
    March 19, 2015
    Anyone else having trouble setting this up for office365 SMTP Servers?

  • Anonymous
    March 25, 2015
    Hi Kevin,

    We have a SCOM 2012 SP1 environment. We have 6 management servers and all of them are in the notification resource pool as the membership is still set to automatic. One day the email notifications stopped working and they started working after i flushed the health service state on the RMS emulator. All other servers in the pool were healthy, except for the RMS emulator which was greyed out.

    Why would the notification stop working if only the RMS emulator was greyed out. Notifications should have continued to work, because other servers in the pool were healthy. Is there still some kind of dependency on the RMS emulator ?

  • Anonymous
    March 22, 2016
    Please, somebody: How to configure smtp.gmail.com for outbound alerts/notifications in SCOM 2012?

  • Anonymous
    March 28, 2016
    How to create a notification when my server is now up.

  • Anonymous
    August 22, 2016
    Hi Kevin,How can we send email to multiple address in 'To' in the email. We added different addresses in Subscribers but it still sends as different emails like To:'someteam@some.com' and another email as To:'anotherteam@another.com'. I want it as To:'someteam@some.com;anotherteam@another.com'

  • Anonymous
    December 05, 2016
    Hi Kevin,How do I make sure that an alert which was triggered was sent to the subscriber successfully from SCOM without inspecting the subscriber.?Thanks,Aakash Saxena

  • Anonymous
    December 16, 2016
    Good morning;I followed your instruction to the tee. I need a little bit more functionality but it not working for me. Conditions "with specific text in the description"--- if I need to match the following text string "Event Description: The following alarm: SLA_MISSED_END" what should the Text String input look like? I've different inputs but no luck. Thanks!

  • Anonymous
    March 03, 2017
    We have Scom 2012 R2 and my co worker thought originally we would see continuous alerts from SCOM for heartbeat failures, but I thought that was not the case. Upon looking back through our emails I do not see continuous alerts being generated on Heartbeat failures... Is there a way to keep getting heartbeat alerts until the Client is back online? I do not see this option anywhere and i am not finding info online about it.

  • Anonymous
    March 22, 2017
    Morning, so I am getting the basic same errors posted below.Description: Failed to send notification over 'Smtp' protocol to 'emailaddress'. See previous messages for device-specific errors One or more workflows were affected by this. Workflow name: Subscriptionc8981159_2b8d_481e_8090_6dfe4dca6b35 Instance name: Alert Notification Subscription Server Instance ID: {E07E3FAB-53BC-BC14-1634-5A6E949F9230} Management group: SCOMFailed to send notification using device/server 'mailaddress' over 'Smtp' protocol to 'phonenumber@txt.att.net'. Exception 'Microsoft.EnterpriseManagement.HealthService.Modules.Notification.SmtpNotificationException': Failure sending mail. --> Unable to read data from the transport connection: net_io_connectionclosed.. Smtp status code 'GeneralFailure' One or more workflows were affected by this. Workflow name: Subscription70268946_214a_49a5_b2e3_3b801db35787 Instance name: Alert Notification Subscription Server Instance ID: {E07E3FAB-53BC-BC14-1634-5A6E949F9230} Management group: SCOMHowever, our Exchange mail relay/pool is set to allow "anonymous" connections over port 25. Firewall rules setup to acclow SCOM Mgmt servers to comminicate over this port. These message pop up sporadically, most of the emails get through but some do not.would I configure the notifications account to use ananymous with no password to resolve the issue?Thanks as always for sharing your knowledge and assistance!Tony

    • Anonymous
      April 22, 2017
      @Tony Strothercan you advise if you were able to fix the mail delivery issue with scom. am facing the same issue right now, would require some assistancewe have recently implemented SCOM 2016 server and since then we are unable to get any notification from SCOMour scom servers are joined in domain "A" and SMTP firewall port 25 opened against mail server and telnet is workingour mail server are joined in domain "Q".we have successfully created a SMTP channel , subscriber and subscriptions. but if any alert generates we are getting below events in console and email is not triggered by SCOM. for confirmation i sent a test email using powershell it delivered to my mail.can you advise is there something we need to look if we have scom and smtp server in different domain. any run as accounts to be used? our smtp server uses Anonymous access. kindly advise.Telnet to SMTP server looks like : 220*********************************1) Notification subsystem failed to send notification over 'Smtp' protocol to 'MY EMAIL ADD'. Rule id: Subscription6930339c_2676_4749_aea4_caedea3cd0a72)Notification subsystem failed to send notification using device/server 'DOMAIN Q SMTP SERVER' over 'Smtp' protocol to 'MY EMAIL ADD'. Microsoft.EnterpriseManagement.HealthService.Modules.Notification.SmtpNotificationException: Failure sending mail. --> Unable to connect to the remote server --> A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond smtpserverip:25. Smtp status code 'GeneralFailure'. Rule id: Subscription6930339c_2676_4749_aea4_caedea3cd0a7
      • Anonymous
        August 01, 2017
        >>Morning Rajesh: No, I have not been able to fix it, very frustrating!!. The issue is sporadic! Our parent State IT Department controls/host the smtp servers/exchange server environment, we have network/server level firewall rules in place that allow servers to communicate via SMTP, Port 25, "anonymously" to these servers. We use an FQDN for the "smtp server pool". I t was all working without issue until a few months back I cannot seem to put my finger on what the issue is. I have spoken and have gotten logs/traces from our local and State IT department that confirms there are no denies occuring, I can run the powershell "Test-NetConnection outbound.mail.nc.gov -port 25 -InformationLevel Quiet" and it comes back TRUE everytime. The issue occurs with random subscriptions and subscribers, random times during the day/evening. We have quite a few subscriptions due to the critical nature of some of our services. I have added these keys to each of the Mgmt Servers that are in the Notifications Resource Pool per a document I read, does not appear to be helping. HKLM\Software\Microsoft\Microsoft Operations Manager\3.0\Modules\Global\Command Executer\AsyncProcessLimit with a decimal value of 10. I started at 10 since I was seeing error msgs that that threshold had been exceeded, went to 15, saw the same, and am now at 20. This setting produces a performance hit on your mgmt servers so be cautious with it. I have not seen a msg yet that that limit has been reached, so keeping it there for now. I have been scouring the internet looking for a resolution but so far, no success. Anyone else reading this I could certainly use inout/assistance. I have a support ticket currently open with Microsoft and they have yet to nail down what the issue is.Thanks,Tony
        • Anonymous
          August 01, 2017
          Morning, here is another sample of what I am seeing: Notification subsystem failed to send notification over 'Smtp' protocol to 'address@ncdot.gov'. Rule id: Subscription37ce7ce0_5c8d_433d_8421_31dd74044a72Notification subsystem failed to send notification using device/server 'outbound.mail.nc.gov' over 'Smtp' protocol to address@ncdot.gov'. Microsoft.EnterpriseManagement.HealthService.Modules.Notification.SmtpNotificationException: Error in processing. The server response was: 4.3.2 Please try again later. Smtp status code 'LocalErrorInProcessing'. Rule id: Subscriptionc8981159_2b8d_481e_8090_6dfe4dca6b35Tony

  • Anonymous
    August 09, 2017
    The comment has been removed

    • Anonymous
      August 09, 2017
      The comment has been removed
      • Anonymous
        August 11, 2017
        Afternoon and thank you for the info! I have been battling this notification failure issue for apprx 3-4 months now. MS tells me SCOM is working fine. My Exchange Group tells me Exchange and the SMTP pool is working fine. Something is not fine somewhere..Continuing to explore.Thanks as always!Tony
        • Anonymous
          August 11, 2017
          When you get something like this - that is totally a problem with the SMTP server, as the SMTP server is literally responding with an error:Notification subsystem failed to send notification over ‘Smtp’ protocol to ‘address@ncdot.gov’. Rule id: Subscription37ce7ce0_5c8d_433d_8421_31dd74044a72Notification subsystem failed to send notification using device/server ‘outbound.mail.nc.gov’ over ‘Smtp’ protocol to address@ncdot.gov‘. Microsoft.EnterpriseManagement.HealthService.Modules.Notification.SmtpNotificationException: Error in processing. The server response was: 4.3.2 Please try again later. Smtp status code ‘LocalErrorInProcessing’.

  • Anonymous
    August 13, 2017
    Hi Kevin,Email notifications sent to the multiple subscribers however it shows only one address in the TO field.We got this checked with exchange team and they told us that it is sending individual emails.Can't we make some setting so that it will show all the addresses in TO field of the emails of the notifications sent?ThanksAshish

  • Anonymous
    August 23, 2017
    hi,is there any diffrence configuring the notification to work between exchange 2013 to exchange 2007?

  • Anonymous
    September 05, 2017
    Hi Kevin,I have an Issue with Notification Resource Pool. Out of four MS those all are members of Notification pool , always a single MS is sending all Notification & when It Went down Notification Stops. Could you kindly suggest how to check resource Pool communication as Ideally It should failed over to another MS. Waiting fro your response..

    • Anonymous
      September 05, 2017
      When one MS fails - the role did fail over to another in the pool. The problem is - you have not allowed all servers in the pool authorization to use the SMTP server, or distribution is not set correctly to the pool, or the rights configuration for the runas account is different between servers. The event logs hold the answer. You need to search them.
      • Anonymous
        September 06, 2017
        Hi Kevin,How to check if distribution is not set correctly to the pool, or the rights configuration for the runas account is different between servers.We have SMTP server where particular subnets are allowed to send mails , MS does come under these Subnets.Thanks!

  • Anonymous
    September 06, 2017
    Morning, Great article, thank you! I have followed the steps you outline above. I am seeing a Run as account cannot logon locally error for both of my scom servers. In looking through the blogs I am not quite sure what "email enabled" means and how to ensure that the account I am trying to use is setup that way. If anyone here has a link to an useful article on this I would greatly appreciate it! Our SMTP "relay" is anonymous and I have been using that for quite a while. However, I have begun seeing Failed to send notification errors increasingly, so I am wondering if using the authenticated route might not resolve this? I see on average 2-15 or 20 of these a day. Our environment generates a lot of notifications for our Production environment and 24x7 monitored stuff.Thanks in advance for your time and assistance!

  • Anonymous
    December 13, 2017
    Hi all, I configured a run as account for my notification pool. My intention is to use mail flow should be in authenticated way. So we got a id and a password. After configuring id and password monitoringhost.exe is not taking my account name as mentioned in the last screenshot. Your assistance is more required.

  • Anonymous
    November 14, 2018
    The comment has been removed

  • Anonymous
    December 04, 2018
    What is the format attribute to ONLY show the non-fqdn server name? (so instead of servername.domain.dn it will show just servername.