One step forward: Support Escalation Engineer
Hi
After three years working as a Support Engineer SharePoint for developers and administrator support, the last Friday I was told that I passed the assesment for EMEA Support Escalation Engineer. So from now on, I will be a Tier 3 engineer dealing with escalated cases and helping other colleagues to improve his skills on SharePoint and Visual Studio technologies. I'm so glad :) it's a very big step forward inside the organization.
See you soon.
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Hola
Después de tres años trabajando como Support Engineer SharePoint para desarrolladores y administratores, el pasado Viernes me notificaron que había pasado el examen de EMEA Support Escalation Engineer. Asi que desde ahora seré un ingeniero de Tier 3 dedicado a casos escalados de Tier 2 y ayudando a otros compañeros a mejorar su conocimiento en SharePoint y Visual Studio. Estoy muy contento :) es un gran paso adelante dentro de la organización.
Nos vemos.
Héctor Calvarro Martín. SharePoint Dev/Core. Microsoft Support Escalation Engineer for EMEA