PayWithSingleAccountQA Control Inputs and Responses
The first time that the application calls this control, the control plays the following initial prompt:
"Thank you. The total amount to be paid is monetary_amount.
You can make this payment from your account_type account only. Would you like to proceed?"
The following table lists all possible user inputs and Banking Alerts application responses for this Speech Control.
User Input to PayWithSingleAccountQA | Application Response |
---|---|
Help | "Please say yes or no. Would you like to make this payment of monetary_amount from your account_type account?" |
Repeat | The last prompt is repeated. If the last prompt was a response to silence or mumble, the application does not repeat the first sentence of the silence or mumble prompt. |
1st Silence | "I didn't hear you." + Help prompt. |
2nd Silence | "Sorry, but I didn't hear you." + Help prompt. |
1st Mumble | "I didn't understand you." + Help prompt. |
2nd Mumble | "Sorry, but I'm still having trouble understanding you." + Help prompt. |
Remarks
This prompt signals the customer that the application accepted the customer's response to the PayWithAccountsQA control.