msdyn_ocvoicechannelsetting Entity Reference
Artigo 11/23/2023
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Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. An additional license is required to access Omnichannel for Customer Service. For more information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer Service pricing plan pages.
Added by : Omnichannel - Telephony Solution
Messages
Properties
Property
Value
CollectionSchemaName
msdyn_ocvoicechannelsettings
DisplayCollectionName
Voice Channel Settings
DisplayName
Voice Channel Setting
EntitySetName
msdyn_ocvoicechannelsettings
IsBPFEntity
False
LogicalCollectionName
msdyn_ocvoicechannelsettings
LogicalName
msdyn_ocvoicechannelsetting
OwnershipType
UserOwned
PrimaryIdAttribute
msdyn_ocvoicechannelsettingid
PrimaryNameAttribute
msdyn_name
SchemaName
msdyn_ocvoicechannelsetting
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName .
ImportSequenceNumber
Property
Value
Description
Sequence number of the import that created this record.
DisplayName
Import Sequence Number
Format
None
IsValidForForm
False
IsValidForRead
True
IsValidForUpdate
False
LogicalName
importsequencenumber
MaxValue
2147483647
MinValue
-2147483648
RequiredLevel
None
Type
Integer
msdyn_agentexternalparticipantcontrolenabled
Property
Value
Description
Enable agent control to add an external participant
DisplayName
Enable agent control to add an external participant
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_agentexternalparticipantcontrolenabled
RequiredLevel
None
Type
Boolean
msdyn_agentexternalparticipantcontrolenabled Choices/Options
DefaultValue : False
msdyn_agentexternalteamsparticipantcontrolenabled
Property
Value
Description
Enable agent control to add an external participant on Teams
DisplayName
Enable agent control to add an external participant on Teams
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_agentexternalteamsparticipantcontrolenabled
RequiredLevel
None
Type
Boolean
msdyn_agentexternalteamsparticipantcontrolenabled Choices/Options
DefaultValue : False
msdyn_agentrecordingcontrolsenabled
Property
Value
Description
Enable agent control of the recording
DisplayName
Enable agent control of the recording
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_agentrecordingcontrolsenabled
RequiredLevel
None
Type
Boolean
msdyn_agentrecordingcontrolsenabled Choices/Options
DefaultValue : False
msdyn_agenttranscriptioncontrolsenabled
Property
Value
Description
Enable agent control of the transcription
DisplayName
Enable agent control of the transcription
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_agenttranscriptioncontrolsenabled
RequiredLevel
None
Type
Boolean
msdyn_agenttranscriptioncontrolsenabled Choices/Options
DefaultValue : False
msdyn_announceaveragewaittime
Property
Value
Description
Announce the average wait time of the customer in queue
DisplayName
Announce average wait time
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_announceaveragewaittime
RequiredLevel
None
Type
Boolean
msdyn_announceaveragewaittime Choices/Options
DefaultValue : False
msdyn_announcepositioninqueue
Property
Value
Description
Announce the position of the customer in queue
DisplayName
Announce position in queue
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_announcepositioninqueue
RequiredLevel
None
Type
Boolean
msdyn_announcepositioninqueue Choices/Options
DefaultValue : False
msdyn_inboundurl
Property
Value
Description
Inbound URL
DisplayName
Inbound URL
FormatName
Text
IsLocalizable
False
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_inboundurl
MaxLength
500
RequiredLevel
None
Type
String
msdyn_liveworkstreamid
Property
Value
Description
Work Stream
DisplayName
Work Stream
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_liveworkstreamid
RequiredLevel
None
Targets
msdyn_liveworkstream
Type
Lookup
msdyn_name
Property
Value
Description
The name of the custom entity.
DisplayName
Name
FormatName
Text
IsLocalizable
False
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_name
MaxLength
100
RequiredLevel
ApplicationRequired
Type
String
msdyn_ocvoicechannelsettingId
Property
Value
Description
Unique identifier for entity instances
DisplayName
Voice Channel Setting
IsValidForForm
False
IsValidForRead
True
IsValidForUpdate
False
LogicalName
msdyn_ocvoicechannelsettingid
RequiredLevel
SystemRequired
Type
Uniqueidentifier
msdyn_operatinghoursid
Property
Value
Description
Operating Hours
DisplayName
Operating Hours
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_operatinghoursid
RequiredLevel
None
Targets
msdyn_operatinghour
Type
Lookup
msdyn_phonenumberid
Property
Value
Description
Phone Number
DisplayName
Phone Number
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_phonenumberid
RequiredLevel
None
Targets
msdyn_ocphonenumber
Type
Lookup
msdyn_recordingenabled
Property
Value
Description
Recording Enabled
DisplayName
Recording Enabled
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_recordingenabled
RequiredLevel
None
Type
Boolean
msdyn_recordingenabled Choices/Options
DefaultValue : False
msdyn_recordingmode
Property
Value
Description
Recording mode
DisplayName
Recording mode
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_recordingmode
RequiredLevel
None
Type
MultiSelectPicklist
msdyn_recordingmode Choices/Options
Value
Label
Description
192351000
None
Feature is disabled
192351001
Manual
Feature is enabled/disabled manually
192351002
Automatic
Feature enable and disable is automatically managed
msdyn_transcriptionenabled
Property
Value
Description
Transcription Enabled
DisplayName
Transcription Enabled
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_transcriptionenabled
RequiredLevel
None
Type
Boolean
msdyn_transcriptionenabled Choices/Options
DefaultValue : False
msdyn_transcriptionmode
Property
Value
Description
Transcription mode
DisplayName
Transcription mode
IsValidForForm
True
IsValidForRead
True
LogicalName
msdyn_transcriptionmode
RequiredLevel
None
Type
MultiSelectPicklist
msdyn_transcriptionmode Choices/Options
Value
Label
Description
192351000
None
Feature is disabled
192351001
Manual
Feature is enabled/disabled manually
192351002
Automatic
Feature enable and disable is automatically managed
OverriddenCreatedOn
Property
Value
DateTimeBehavior
UserLocal
Description
Date and time that the record was migrated.
DisplayName
Record Created On
Format
DateOnly
IsValidForForm
False
IsValidForRead
True
IsValidForUpdate
False
LogicalName
overriddencreatedon
RequiredLevel
None
Type
DateTime
OwnerId
Added by : Active Solution Solution
Property
Value
Description
Owner Id
DisplayName
Owner
IsValidForForm
True
IsValidForRead
True
LogicalName
ownerid
RequiredLevel
SystemRequired
Targets
systemuser,team
Type
Owner
OwnerIdType
Added by : Active Solution Solution
Property
Value
Description
Owner Id Type
DisplayName
IsValidForForm
False
IsValidForRead
True
LogicalName
owneridtype
RequiredLevel
SystemRequired
Type
EntityName
statecode
Property
Value
Description
Status of the Voice Channel Setting
DisplayName
Status
IsValidForCreate
False
IsValidForForm
True
IsValidForRead
True
LogicalName
statecode
RequiredLevel
SystemRequired
Type
State
statecode Choices/Options
Value
Label
DefaultStatus
InvariantName
0
Active
1
Active
1
Inactive
2
Inactive
statuscode
Property
Value
Description
Reason for the status of the Voice Channel Setting
DisplayName
Status Reason
IsValidForForm
True
IsValidForRead
True
LogicalName
statuscode
RequiredLevel
None
Type
Status
statuscode Choices/Options
Value
Label
State
1
Active
0
2
Inactive
1
TimeZoneRuleVersionNumber
Property
Value
Description
For internal use only.
DisplayName
Time Zone Rule Version Number
Format
None
IsValidForForm
False
IsValidForRead
True
LogicalName
timezoneruleversionnumber
MaxValue
2147483647
MinValue
-1
RequiredLevel
None
Type
Integer
UTCConversionTimeZoneCode
Property
Value
Description
Time zone code that was in use when the record was created.
DisplayName
UTC Conversion Time Zone Code
Format
None
IsValidForForm
False
IsValidForRead
True
LogicalName
utcconversiontimezonecode
MaxValue
2147483647
MinValue
-1
RequiredLevel
None
Type
Integer
Read-only columns/attributes
These columns/attributes return false for both IsValidForCreate or IsValidForUpdate . Listed by SchemaName .
CreatedBy
Added by : Active Solution Solution
Property
Value
Description
Unique identifier of the user who created the record.
DisplayName
Created By
IsValidForForm
True
IsValidForRead
True
LogicalName
createdby
RequiredLevel
None
Targets
systemuser
Type
Lookup
CreatedByName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
createdbyname
MaxLength
100
RequiredLevel
None
Type
String
CreatedByYomiName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
createdbyyominame
MaxLength
100
RequiredLevel
SystemRequired
Type
String
CreatedOn
Property
Value
DateTimeBehavior
UserLocal
Description
Date and time when the record was created.
DisplayName
Created On
Format
DateAndTime
IsValidForForm
True
IsValidForRead
True
LogicalName
createdon
RequiredLevel
None
Type
DateTime
CreatedOnBehalfBy
Added by : Active Solution Solution
Property
Value
Description
Unique identifier of the delegate user who created the record.
DisplayName
Created By (Delegate)
IsValidForForm
True
IsValidForRead
True
LogicalName
createdonbehalfby
RequiredLevel
None
Targets
systemuser
Type
Lookup
CreatedOnBehalfByName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
createdonbehalfbyname
MaxLength
100
RequiredLevel
None
Type
String
CreatedOnBehalfByYomiName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
createdonbehalfbyyominame
MaxLength
100
RequiredLevel
SystemRequired
Type
String
ModifiedBy
Added by : Active Solution Solution
Property
Value
Description
Unique identifier of the user who modified the record.
DisplayName
Modified By
IsValidForForm
True
IsValidForRead
True
LogicalName
modifiedby
RequiredLevel
None
Targets
systemuser
Type
Lookup
ModifiedByName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
modifiedbyname
MaxLength
100
RequiredLevel
None
Type
String
ModifiedByYomiName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
modifiedbyyominame
MaxLength
100
RequiredLevel
SystemRequired
Type
String
ModifiedOn
Property
Value
DateTimeBehavior
UserLocal
Description
Date and time when the record was modified.
DisplayName
Modified On
Format
DateAndTime
IsValidForForm
True
IsValidForRead
True
LogicalName
modifiedon
RequiredLevel
None
Type
DateTime
ModifiedOnBehalfBy
Added by : Active Solution Solution
Property
Value
Description
Unique identifier of the delegate user who modified the record.
DisplayName
Modified By (Delegate)
IsValidForForm
True
IsValidForRead
True
LogicalName
modifiedonbehalfby
RequiredLevel
None
Targets
systemuser
Type
Lookup
ModifiedOnBehalfByName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
modifiedonbehalfbyname
MaxLength
100
RequiredLevel
None
Type
String
ModifiedOnBehalfByYomiName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
modifiedonbehalfbyyominame
MaxLength
100
RequiredLevel
SystemRequired
Type
String
msdyn_liveworkstreamidName
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
msdyn_liveworkstreamidname
MaxLength
100
RequiredLevel
None
Type
String
msdyn_operatinghoursidName
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
msdyn_operatinghoursidname
MaxLength
100
RequiredLevel
None
Type
String
msdyn_phonenumberidName
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
msdyn_phonenumberidname
MaxLength
100
RequiredLevel
None
Type
String
OwnerIdName
Added by : Active Solution Solution
Property
Value
Description
Name of the owner
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
owneridname
MaxLength
100
RequiredLevel
SystemRequired
Type
String
OwnerIdYomiName
Added by : Active Solution Solution
Property
Value
Description
Yomi name of the owner
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
owneridyominame
MaxLength
100
RequiredLevel
SystemRequired
Type
String
OwningBusinessUnit
Added by : Active Solution Solution
Property
Value
Description
Unique identifier for the business unit that owns the record
DisplayName
Owning Business Unit
IsValidForForm
True
IsValidForRead
True
LogicalName
owningbusinessunit
RequiredLevel
None
Targets
businessunit
Type
Lookup
OwningBusinessUnitName
Added by : Active Solution Solution
Property
Value
Description
DisplayName
FormatName
Text
IsLocalizable
False
IsValidForForm
False
IsValidForRead
True
LogicalName
owningbusinessunitname
MaxLength
100
RequiredLevel
SystemRequired
Type
String
OwningTeam
Added by : Active Solution Solution
Property
Value
Description
Unique identifier for the team that owns the record.
DisplayName
Owning Team
IsValidForForm
False
IsValidForRead
True
LogicalName
owningteam
RequiredLevel
None
Targets
team
Type
Lookup
OwningUser
Added by : Active Solution Solution
Property
Value
Description
Unique identifier for the user that owns the record.
DisplayName
Owning User
IsValidForForm
False
IsValidForRead
True
LogicalName
owninguser
RequiredLevel
None
Targets
systemuser
Type
Lookup
VersionNumber
Added by : Active Solution Solution
Property
Value
Description
Version Number
DisplayName
Version Number
IsValidForForm
False
IsValidForRead
True
LogicalName
versionnumber
MaxValue
9223372036854775807
MinValue
-9223372036854775808
RequiredLevel
None
Type
BigInt
About the Entity Reference
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