Smarter Government – Strategies to transform government in the 2.0 world (FREE white paper)
Technology advances have opened up new possibilities and raised expectation about governments’ role and how governments should serve communities. These factors include:
- Cloud computing as a viable ICT provisioning model and a way to reduce costs and deliver new services.
- Social media to enhance and improve levels of participation and citizen satisfaction with services.
- Federated identity technologies to enable greater degrees of interagency collaboration, coproduction and information sharing.
- Open data and government data stores to allow much wider access to publishing and distributing public information.
As part of our latest strategic thinking on how technology can transform the citizen’s experience of Public Services, Microsoft has produced a comprehensive white paper on the Connected Government Framework which articulates a thought-provoking rationale for the role of technology in enabling the transformation of government services:
Our white paper takes fully into consideration the people, process and technology implications of the transformation of public service delivery that is enabled by Web 2.0. I cannot do justice to an 80-page white paper in a blog posting so please do contact me at ukps@microsoft.com to request your personal copy.
I shall be posting more information, customer stories and weblinks on the Microsoft Connected Government Framework shortly.
Posted by Ian