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CNBC - Are you tired of problems with your Blackberry

  • Artigo

I was reading an article on CNBC about the outage RIM experienced earlier in the week.

This is the 3rd outage RIM has had in the past year, the others being in April and September 2007. 

Since that outage I've had lots of customers contacting me looking to get their Windows Mobile Exchange Activesync architecture in place as they are getting frustrated with these outages.

Right at the bottom of the CNBC article there was a really interesting poll....

Are you getting Tired of Problems with Your Blackberry...

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Whilst the poll isn't scientific it does show the impact these outages are having on a typically loyal customer base that RIM has!

Comments

  • Anonymous
    February 13, 2008
    PingBack from http://msdnrss.thecoderblogs.com/2008/02/13/cnbc-are-you-tired-of-problems-with-your-blackberry/

  • Anonymous
    February 13, 2008
    It doesn't show that (or anything else). First of all, there is no previous data that it is being compared with -- so it is not even known, for example, what direction any "impact" takes. But even if there were previous data with fewer people saying they were tired of problems with their blackberry, this still wouldn't indicate what is causing the change in numbers. So the poll ain't the only thing that's not scientific - your blog post isn't very scientific, either!

  • Anonymous
    February 14, 2008
    We have both blackberry and exchange activesync.  Demand for Blackberry is at least 8-1 and those that do go try Windows Mobile .. go back to a Blackberry Reasons: Device is unstable Device is difficult to use Doesn't seem to get email as quick as the Blackberry Didn't like the form factor, two hands required with stylus We could as easily run a poll: Are you tired of Activesync not working and your device locking up?

  • Anonymous
    February 14, 2008
    Mobile Support Guy - I think the point I'm trying to make here is that in the Blackberry model if the NOC goes down or their service is out for a period of time there is nothing you can really do about it. With Windows Mobile there isn't that single point of failure within a 3rd party.  You own the end to end service. If you are having problems with device stability I'd love to know what Windows Mobile devices you are using as I use an HTC S620 and it's not failed/locked up or difficult to use.  In terms of speed of email by Windows Mobile device gets email the same time (or before Outlook) so not sure how much quicker you would want it.... :)

  • Anonymous
    February 14, 2008
    The comment has been removed

  • Anonymous
    February 15, 2008
    The comment has been removed