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Issue installing the .NET Framework 3.5 or 3.5 SP1 on checked or pre-release builds of Windows Vista or Windows Server 2008

  • Artigo

I have heard from a couple of customers who ran into issues installing the .NET Framework 3.5 and/or the .NET Framework 3.5 SP1 on one of the following OS types:

  • Checked (also known as debug) builds of Windows Vista and/or Windows Server 2008
  • Pre-release builds of Windows Vista and/or Windows Server 2008

One of these customer reports can be found in this forum post.  I wanted to describe this scenario in more detail in case anyone else runs into a similar issue in the future.

Description of the issue

The .NET Framework 3.5 and 3.5 SP1 install service packs for the .NET Framework 2.0 and the .NET Framework 3.0 behind the scenes.  On Windows Vista and Windows Server 2008, the .NET Framework 2.0 and 3.0 service packs are installed as OS updates.  These OS updates are marked to only install on the final release versions of Windows Vista and Windows Server 2008.  That means that they will not allow you to install them on checked builds of these OS's, and they will also not allow you to install them on pre-release versions of these OS's.

Here is the exact list of .NET Framework 3.5 installation scenarios that will fail on checked builds of the OS or pre-release builds of the OS:

  • Installing the .NET Framework 3.5 on the original release of Windows Vista (but not Windows Vista SP1 or later)
  • Installing the .NET Framework 3.5 SP1 on the original release of Windows Vista or Windows Vista SP1
  • Installing the .NET Framework 3.5 SP1 on Windows Server 2008

However, installing the original release of the .NET Framework 3.5 on Windows Vista SP1 or Windows Server 2008 will not fail due to this issue.  This is because Windows Vista SP1 and Windows Server 2008 already include the .NET Framework 2.0 SP1 and 3.0 SP1 as OS components, so .NET Framework 3.5 setup does not need to install any OS updates on those systems.

How to work around the issue

Unfortunately, there is not a workaround that will allow you to install on a checked build or a pre-release build of Windows Vista or Windows Server 2008.  Instead, you will need to install a final release build of Windows Vista or Windows Server 2008, then re-run .NET Framework 3.5 or 3.5 SP1 setup.

How to diagnose the issue

If you try to install in one of the above configurations, you will see the following error in the .NET Framework 3.5 or 3.5 SP1 log file named %temp%\dd_dotnetfx35install.txt:

[08/08/08,11:11:11] Microsoft .NET Framework 2.0SP1 (CBS): ***ERRORLOG EVENT*** : Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1.

Error code 1 for Windows Vista or Windows Server 2008 OS update packages means that the package is not applicable on the current OS.

Important note about error code 1 during .NET Framework 3.5 or 3.5 SP1 setup

Please note that this blog post only describes one possible cause of error code 1 during .NET Framework 3.5 or 3.5 SP1 installation.  If you are not running a checked build of Windows or a pre-release version of Windows, then the issue described here is not the cause of the installation failure on your system.

If you are running into error code 1 but are not running a checked or pre-release build of Windows, then it typically helps to review the .NET Framework 3.5 log files to try to learn more about the root cause of the issue.  You can find more information about what log files are produced by .NET Framework 3.5 setup in this blog post, and there is information in this blog post that describes options for reporting installation failures back to Microsoft for additional investigation.

The logs that are typically the most useful in diagnosing error code 1 are the following:

  • %temp%\dd_dotnetfx35install.txt
  • %windir%\logs\cbs\cbs.log
  • %windir%\WindowsUpdate.log

Comments

  • Anonymous
    August 25, 2008
    Thanks a lot for this article. I was trying to install 3.5 framework on the original Windows Vista and landed up with the same issue. Now I can reinstall 3.5 framework by installing Windows Vista final release :)

  • Anonymous
    August 26, 2008
    Hi Sushma - The issue described in this blog post won't affect the original release of Windows Vista - it will only affect pre-release versions of Windows Vista (such as betas or release candidates).  It will also affect checked/debug OS builds.

  • Anonymous
    August 30, 2008
    PingBack from http://aghy.hu/2008/08/31/links-for-2008-08-30/

  • Anonymous
    December 23, 2010
    شكرا على البرنامج الرائع وكان يفضل ان يكون التحميل في إطار واحد

  • Anonymous
    December 30, 2010
    I keep getting error code 57.  

  • Anonymous
    December 31, 2010
    Hi Kathleen - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to gather all of your .NET Framework setup log files, upload the file named vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), then reply back here with a link I can use to download your log files and take a further look?  Hopefully, I'll be able to figure out more about what is causing this error by looking at your log files.

  • Anonymous
    January 13, 2011
    I have .net 3.5.1 installed on my windows 2008 server. but, the server manager still shows that i have .net 3.0. however, the control panel doesn't have it listed, it has only .net3.5.1 How do I get rid of 3.0 and be able to configure features in server manager for .net 3.5.1?

  • Anonymous
    January 13, 2011
    Hi Inna - What exact edition of Windows Server 2008 do you have?  Is it the original, one of the service packs or R2?  There are different versions of the .NET Framework that are included as a part of the OS depending on what edition of Windows Server 2008 that you have.

  • Anonymous
    January 14, 2011
    It wont let me download the Framwork package. I have tried many ways but it just wont do it. Know my Laptop keeps on asking for those updates and wont stop. How can i resolve this issue?

  • Anonymous
    January 14, 2011
    I have XP

  • Anonymous
    January 14, 2011
    Hi Fernando - How are you trying to download this package exactly?  Also, do you have problems downloading other software on this computer?

  • Anonymous
    January 20, 2011
    service pack downloads but will not install

  • Anonymous
    January 20, 2011
    Hi Cliff - What exact service pack are you referring to?

  • Anonymous
    February 24, 2011
    I have a problem installing the .NET Framework 3.5 or 3.5 SP1 it downloads but will not install

  • Anonymous
    February 24, 2011
    Hi Rob - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your .NET Framework setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com) and then reply back here and post a link that I can use to download your log files and take a further look?

  • Anonymous
    March 04, 2011
    i keep getting error code 57 on my pre installed version of windows vista

  • Anonymous
    March 09, 2011
    Hi Wayne - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your .NET Framework setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com) and then reply back here and post a link that I can use to download your log files and take a further look?

  • Anonymous
    March 30, 2011
    I'm having the same problem as Rob. It will download but hasn't installed for months. I think I collected all of my setup log files correctly. Here's the link, but I'm not sure if it's correct: cid-658a0fb33b2b7f56.office.live.com/.../vslogs.cab

  • Anonymous
    March 30, 2011
    Hi Lexie - I don't see any .NET Framework setup log files in the vslogs.cab that you uploaded.  Can you please try to download and install the .NET Framework 3.5 SP1 from www.microsoft.com/.../details.aspx (instead of letting Windows Update try to install it)? If it fails this way too, please re-run the tool to create a new vslogs.cab, upload it, and post an updated link so I can take a look.

  • Anonymous
    March 31, 2011
    Thank you, that worked! But now my computer is telling me I need to install Windows Vista Service Pack 1 and is having the same error. Any advice?

  • Anonymous
    March 31, 2011
    Hi Lexie - If you're having trouble installing OS updates or service packs, then I'd suggest trying the System Update Readiness Tool.  I posted a link to the tool and some steps that I've used in the past at blogs.msdn.com/.../9303167.aspx.  Hopefully this will help in your scenario too. If that doesn't help, then I'd suggest trying to contact Microsoft technical support for further troubleshooting assistance.  You can find contact information for them at http://support.microsoft.com.

  • Anonymous
    May 29, 2011
    Where can I update my windows vista to final release?

  • Anonymous
    May 29, 2011
    Hi Michael - If you are still running a pre-release version of Windows Vista, you will need to buy a copy of the final version of Windows Vista and upgrade your computer.

  • Anonymous
    June 05, 2011
    I cannot get the service pack to down load on Windows 7, any thoughts?

  • Anonymous
    June 05, 2011
    Hi Milt - Do you mean the .NET Framework 3.5 SP1 or a Windows 7 service pack?  If you mean the .NET Framework, then there is no need to install the .NET Framework 3.5 SP1 on Windows 7 because it is already included as a part of the OS.

  • Anonymous
    June 08, 2011
    Hello.. I want to install security patch for my windows server 2008(Not R2) with service pack 2 is running plz help me to find this update  -  Windows Security Updates 951847 Thanks in advance..

  • Anonymous
    June 12, 2011
    Hi Harshit - Are you having trouble downloading this update or are you having trouble getting it to install correctly? If it is a download problem, then please make sure that you have the .NET Framework 3.5 SP1 installed from www.microsoft.com/.../details.aspx, and then try to download this update from www.microsoft.com/.../details.aspx. If it is an installation problem, please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your .NET Framework setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com) and then reply back here and post a link that I can use to download your log files and take a further look.

  • Anonymous
    June 15, 2011
    The comment has been removed

  • Anonymous
    June 16, 2011
    Hi Marc Robbins - I did a quick Bing search and found the link at www.microsoft.com/.../details.aspx.  Does this download work for you?

  • Anonymous
    June 27, 2011
    I can't install .Net Framework 3.5 SP1 but 2.0 service pack 2 installed why will one install but not the other?

  • Anonymous
    June 28, 2011
    Hi Betty - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your .NET Framework setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com) and then reply back here and post a link that I can use to download your log files and take a further look?

  • Anonymous
    August 06, 2011
    I'm having a problem installing .NET Framework 3.5 SP1 and .NET Framework 3.2 Family Update for .NET Versions 2.0 through 3.5 (KB951847) x86.  What can I do to resolve this issue?

  • Anonymous
    August 07, 2011
    Hi Pam - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your .NET Framework setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com) and then reply back here and post a link that I can use to download your log files and take a closer look?

  • Anonymous
    September 22, 2011
    The comment has been removed

  • Anonymous
    September 22, 2011
    Hi Matt - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your .NET Framework setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (like http://skydrive.live.com) and then reply back here and post a link that I can use to download your log files and take a closer look?

  • Anonymous
    September 23, 2011
    skydrive.live.com/redir.aspx

  • Anonymous
    September 25, 2011
    Hi Matt - The logs you attached show that the .NET Framework 3.5 is failing with the following error: Error 25541.Failed to open XML file C:WindowsMicrosoft.NETFrameworkv2.0.50727CONFIGweb_mediumtrust.config, system error: -2147024786 I'd suggest trying the following to see if it helps solve this issue:

  1.  Rename the file C:WindowsMicrosoft.NETFrameworkv2.0.50727CONFIGweb_mediumtrust.config to web_mediumtrust.config.old
  2.  Make a copy of the file named C:WindowsMicrosoft.NETFrameworkv2.0.50727CONFIGweb_mediumtrust.config.default
  3.  Rename the copy that you made to web_mediumtrust.config
  4.  Try again to install the .NET Framework 3.5 SP1 Hopefully this will help.

  • Anonymous
    September 25, 2011
    The comment has been removed

  • Anonymous
    September 26, 2011
    Hi Matt - I'm sorry to hear that those steps didn't help.  Could you please collect and upload an updated set of log files from your computer so I can see if you're getting the same error afterwards or if it is now failing due to some other cause?

  • Anonymous
    September 26, 2011
    skydrive.live.com/redir.aspx

  • Anonymous
    September 26, 2011
    Hi Matt - Your new logs show the same error when setup tries to open web_mediumtrust.config.  It it possible that the file or folder has some kind of permission problem that is preventing setup from being able to access it.  Can you please double-check that the folder and file are both marked to allow Administrators and the local system account to have full control? If that doesn't help, then I'd suggest trying the repair steps listed at blogs.msdn.com/.../how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx.  If those steps don't work either, then you might have to repair/re-install Windows to solve this type of error.

  • Anonymous
    September 26, 2011
    Both accounts doesnt have full control and when I wanted to change it , the windows wrote "access denied" . I was logged as Administrator.

  • Anonymous
    September 26, 2011
    Hi Matt - You might need to try to take ownership of these items.  There are some steps that explain how to do this for registry keys at www.raymond.cc/.../full-control-permission-to-delete-or-edit-restricted-windows-registry, and the steps to do this for files and folders are similar.

  • Anonymous
    September 26, 2011
    Ok , thank you for your help but Im a layman in Pcs. Can you please tell me what registry should I allow ?  Theres a lot of registry and and dont know which allow.

  • Anonymous
    September 26, 2011
    The comment has been removed

  • Anonymous
    September 27, 2011
    The comment has been removed

  • Anonymous
    September 28, 2011
    Hi Matt - I'm not sure how to reset permissions if you're getting access denied using those steps.  The tool described at blogs.msdn.com/.../solving-setup-errors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx might help.  If that tool doesn't help either, you might need to repair/re-install Windows to resolve this issue.

  • Anonymous
    October 01, 2011
    Hi I reset permissions and allowed full control for both accounts but framework 3.5 still can not install. It returns the same error.

  • Anonymous
    October 01, 2011
    Hi Matt - I'm sorry, but I'm not sure what else to suggest other than to repair/re-install Windows at this point.  Before doing that, you might want to try to contact Microsoft technical support to see if they can provide some more in-depth troubleshooting steps for you to try.  You can find their contact information at http://support.microsoft.com.

  • Anonymous
    August 22, 2012
    Error Code 1063 when installing .net 3.5. i have ran the .net clean up tool, allowed access to the web_mediumtrust.config file. and im sill gettign teh same error

  • Anonymous
    August 23, 2012
    Hi Phill - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here and provide a link that I can use to download your log files and take a closer look?

  • Anonymous
    December 23, 2013
    I have .net 4.5 installed on my windows 2008 server r2. but, the server manager still shows that i have .net 3.5.1 however, the control panel doesn't have it listed, it has only .net 4.5 How do I get rid of 3.5.1 and be able to configure features in server manager for .net 4.5?

  • Anonymous
    December 26, 2013
    Hi Deepthi - The .NET Framework 3.5.1 comes installed as a part of the OS on Windows Server 2008 R2, and it does not appear in the Installed Programs control panel list because of that.  You need to use the Features control panel in Server Manager to enable/disable the .NET Framework 3.5.1 on Windows Server 2008 R2.