Additional New Server Cluster Wizard information

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Additional New Server Cluster Wizard Information

Problems that occur when you use the New Server Cluster Wizard to create a new server cluster are usually the result of misconfigured cluster networks and hardware or permissions issues with the Cluster service account. You can use the information in this topic to help diagnose and troubleshoot these problems.

This topic contains overviews of clustering technology, additional information on error and event log messages, step-by-step implementation guides, scenarios, top troubleshooting issues, and relevant Knowledge Base (KB) articles from the Microsoft Product Support Services Web site.

Top Troubleshooting Issues

• Cluster installation problems

• Cluster disk and drive connection problems

• Node-to-node connectivity problems

• Client-to-cluster connectivity problems

• Group and resource failure problems

• General administrative problems

Error and Event Log Messages

To search for additional information on error and event log messages, click Error and Event Log Messages in Help and Support Center.

Top Knowledge Base (KB) articles

For information about server clusters, see the following key articles in the Microsoft Knowledge Base.

Problem Area	Key KB Article #	Title
Understanding virtual servers	Q257932	Using Microsoft Cluster Server to Create a Virtual Server
Event 1034 occurs when replacing a shared SCSI disk	Q280425	Recovering from an Event ID 1034 on a Server Cluster
Network configuration errors	Q259267	Microsoft Cluster Service Installation Resources
Creating clustered home folders	Q256926	Implementing Home Folders on a Server Cluster
Setting up clustered printers	Q197046	How to Set up a Print Spooler on Microsoft Cluster Server
Starting the Cluster service	Q262962	Cluster Service Does Not Start with Event ID 7000: Not Responding to Control Function
Accessing cluster disks	Q275704	Cluster Disks May Be Incorrectly Accessible from All Nodes
Setting up "heartbeat" configurations for private networks	Q258750	Recommended Private "Heartbeat" Configuration on Cluster Server
Setting up Cluster service account permissions	Q269229	How to Manually recreate the Cluster Service Account

• For a list of the top server cluster support issues, see the Microsoft Web site

• To find other relevant articles, search the Microsoft Knowledge Base using the keywords server cluster.

Help Topics

• For a checklist of the steps to follow when creating a new server cluster or adding a node to an existing cluster, see Checklist: Planning and creating a server cluster.

• For an overview of server clusters, see Server clusters overview.

• For an overview of the three complementary Microsoft Windows Clustering technologies (server clusters, Network Load Balancing, and Component Load Balancing), see Windows Clustering.

Step-by-Step Implementation Guides and Scenarios

• For a tutorial on Cluster Installation, see the Microsoft Web site.

• For example deployments of Windows Clustering, see "Planning for High Availability" at the Microsoft Windows Resource Kits Web site.