Anything Else QA Inputs and Responses
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The following table lists all possible user inputs and Contacts application responses for this Speech Control.
In this table, contact name represents the name of a contact.
User Input to Anything Else QA | Application Response |
---|---|
Help | "Please select postal address, e-mail, office number, or phone." |
Repeat | If the user requested an office number or postal address, then the application repeats the office number or postal address and follows with the prompt "Can I help you with anything else?" If the user requested e-mail, the application responds, "E-mail sent to contact name. Can I help you with anything else?" The Anything Else QA is also initiated if the user requests phone service for a contact, but the application finds no phone data for the contact. In this case, the user request to "repeat" causes the application to respond, "I'm sorry, but I have no phone numbers for contact name. Can I help you with anything else?" |
1st Silence | "I'm sorry, I didn't hear you. Please select postal address, e-mail, office number, or phone." |
1st Mumble | "I'm sorry, I didn't understand that. Please select postal address, e-mail, office number, or phone." |
2nd Silence or Mumble | "I'm sorry, my fault again. Please select postal address, e-mail, office number, or phone." |
3rd Silence or Mumble | "I'm sorry I'm having so much trouble. Transferring you to an operator." This prompt ends the demonstration, and the application stops running. |