ICtiDesktopManager Members
Represents a hosted control that will act as the CTI Desktop manager for the CTI Subsystem. The desktop manager is responsible for the business logic and decoding of CTI events.
The following tables list the members exposed by the ICtiDesktopManager type.
Public Properties
Name | Description | |
---|---|---|
GetCtiAgentStateManager | Gets a pointer to the ICtiAgentStateManager interface. | |
GetCtiCallStateManager | Gets a pointer to the ICtiCallStateManager interface. | |
IsCtiEnabled | Gets a Boolean value that checks whether CTI is enabled.. |
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Public Methods
Name | Description | |
---|---|---|
SetRootCtiInterface | Sets a pointer to the hosted control that has implemented the CTI core interface. | |
StartCtiInterface | Initializes the CTI subsystem. | |
UpdateState | Triggers the managers to fire a state update and let the UI components know what the current state is. |
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See Also
Reference
ICtiDesktopManager Interface
Microsoft.Uii.Desktop.Cti.Core Namespace
Unified Service Desk
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