How to: Lend Loaners

You can lend customers loaners to temporarily replace service items that you have received for servicing.

To lend a loaner

In the Search box, enter Service Orders, and then choose the related link.
Open the relevant service order card.
Select the service item line with the service item you want to replace with a loaner.
In the Loaner No. field, select the relevant loaner.
Choose Yes to confirm that you the loaner you have selected is correct.