Exceptions console

To view exceptions that have been logged, you can use the Dynamics GP Web Services Exceptions console. This is a snap-in for Microsoft Management Console (MMC) that retrieves and displays the exceptions logged by the Dynamics GP service. The console is shown in the following illustration.

Opening the console

To open the Dynamics GP Web Services Exceptions, choose the item from the Administrative Tools menu accessed from the Start menu.

Selecting exceptions to display

The console can display system exceptions, validation exceptions, or both. Use the pane on the left to select which type of exceptions you want to view. The date controls on the top of the console specify the date range of the exceptions you want to display. By default, the current day's exceptions are displayed.

System exception details

To view detailed information for a system exception, select it in the list and choose Properties from the Action menu. Detailed properties for the system exception will be displayed.

Some exceptions will have additional details that you can view when you click the View Exception Detail button. Use the additional information provided, such as the messages and stack trace, to help you determine what caused the exception to occur.

Hint: There may be several levels of inner-exception details that you can drill down into. Be sure to examine all of the levels for useful troubleshooting details.

You can click View Request XML to see the complete XML message that was sent to the web service to be processed.

Validation exception details

To view detailed information for a validation exception, select it in the list and choose Properties from the Action menu. Detailed properties for the validation exception will be displayed.

Click View Validation Results to see further details about the validation error and validation warnings that were logged. This additional detail can help you determine what validation rules have been broken.