GetServiceCallList

Description

Retrieves a list of service call summmary objects that match the specified criteria.

Parameters

Parameter	Type	Description
criteria	ServiceCallCriteria	A service call criteria object that specifies which service call summary objects are returned.
context	Context	Specifies information about how the method will be called.

Return Value:

Value	Type	Description
GetServiceCallListResult	ArrayOfServiceCallSummary	The list of service call summary objects that match the specified criteria.

Interfaces

• Dynamics GP
• Field Service

Examples

The following C# example retrieves the list of service call summary objects with a technician Id property of "T0102". The technician Id and customer name properties from each service call summary object is displayed in a message box.

** Legacy endpoint**

using System;
using System.Collections.Generic;
using System.Text;
using System.Windows.Forms;
using DynamicsGPWebServiceSample.DynamicsGPService;

namespace DynamicsGPWebServiceSample
{
    class Program
    {
        static void Main(string[] args)
        {
            CompanyKey companyKey;
            Context context;
            LikeRestrictionOfString technicianId;
            ServiceCallCriteria serviceCallCriteria;
            ServiceCallSummary[] serviceCallSummary;

            // Create an instance of the service
            DynamicsGP wsDynamicsGP = new DynamicsGP();

            // Be sure the default credentials are used
            wsDynamicsGP.UseDefaultCredentials = true;

            // Create a context with which to call the service
            context = new Context();

            // Specify which company to use (sample company)
            companyKey = new CompanyKey();
            companyKey.Id = (-1);

            // Set up the context object
            context.OrganizationKey = (OrganizationKey)companyKey;

            // Create a restriction object
            // Retrieve service call summaries with the technician Id 'T0102'
            technicianId = new LikeRestrictionOfString();
            technicianId.EqualValue = "T0102";

            // Create a service call criteria object
            // Retrieve service call summaries for the specified technician Id
            serviceCallCriteria = new ServiceCallCriteria();
            serviceCallCriteria.TechnicianId = technicianId;

            // Retrieve the service call summaries specified by the criteria object
            serviceCallSummary = wsDynamicsGP.GetServiceCallList(serviceCallCriteria, context);

            // Display the technician Id and customer name of each member of the object list
            StringBuilder summaryList = new StringBuilder();
            foreach (ServiceCallSummary a in serviceCallSummary)
            {
                summaryList.AppendLine("Technician: " + a.TechnicianKey.Id
                    + "    Customer: " + a.CustomerName);
            }
            MessageBox.Show(summaryList.ToString());
        }
    }
}

** Native endpoint **

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.ServiceModel;
using System.Windows.Forms;
using DynamicsGPWebServiceSample.DynamicsGPService;

namespace DynamicsGPWebServiceSample
{
    class Program
    {
        static void Main(string[] args)
        {
            CompanyKey companyKey;
            Context context;
            LikeRestrictionOfstring technicianId;
            ServiceCallCriteria serviceCallCriteria;
            ServiceCallSummary[] serviceCallSummary;

            // Create an instance of the service
            DynamicsGPClient wsDynamicsGP = new DynamicsGPClient();

            // Create a context with which to call the service
            context = new Context();

            // Specify which company to use (sample company)
            companyKey = new CompanyKey();
            companyKey.Id = (-1);

            // Set up the context object
            context.OrganizationKey = (OrganizationKey)companyKey;

            // Create a restriction object
            // Retrieve service call summaries with the technician Id 'T0102'
            technicianId = new LikeRestrictionOfstring();
            technicianId.EqualValue = "T0102";

            // Create a service call criteria object
            // Retrieve service call summaries for the specified technician Id
            serviceCallCriteria = new ServiceCallCriteria();
            serviceCallCriteria.TechnicianId = technicianId;

            // Retrieve the service call summaries specified by the criteria object
            serviceCallSummary = wsDynamicsGP.GetServiceCallList(serviceCallCriteria, context);

            // Display the technician Id and customer name of each member of the object list
            StringBuilder summaryList = new StringBuilder();
            foreach (ServiceCallSummary a in serviceCallSummary)
            {
                summaryList.AppendLine("Technician: " + a.TechnicianKey.Id
                    + "    Customer: " + a.CustomerName);
            }
            MessageBox.Show(summaryList.ToString());

            // Close the service
            if(wsDynamicsGP.State != CommunicationState.Faulted)
            {
                wsDynamicsGP.Close();
            }
        }
    }
}