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Phone To Case Process (PhoneToCaseProcess) table/entity reference (Microsoft Dynamics 365)

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Phone To Case Process Business Process Flow

Messages

The following table lists the messages for the Phone To Case Process (PhoneToCaseProcess) table. Messages represent operations that can be performed on the table. They may also be events.

Name
Is Event?		 Web API Operation SDK for .NET
Associate
Event: True		 Associate records Associate records
Create
Event: True		 POST /phonetocaseprocesses
See Create		 Create records
Delete
Event: True		 DELETE /phonetocaseprocesses(businessprocessflowinstanceid)
See Delete		 Delete records
Disassociate
Event: True		 Disassociate records Disassociate records
Retrieve
Event: False		 GET /phonetocaseprocesses(businessprocessflowinstanceid)
See Retrieve		 Retrieve records
RetrieveMultiple
Event: False		 GET /phonetocaseprocesses
See Query data		 Query data
SetState
Event: True		 PATCH /phonetocaseprocesses(businessprocessflowinstanceid)
Update the statecode and statuscode properties.		 SetStateRequest
Update
Event: True		 PATCH /phonetocaseprocesses(businessprocessflowinstanceid)
See Update		 Update records
Upsert
Event: False		 PATCH /phonetocaseprocesses(businessprocessflowinstanceid)
See Upsert a table row		 UpsertRequest

Properties

The following table lists selected properties for the Phone To Case Process (PhoneToCaseProcess) table.

Property Value
DisplayName Phone To Case Process
DisplayCollectionName Phone To Case Process
SchemaName PhoneToCaseProcess
CollectionSchemaName PhoneToCaseProcesses
EntitySetName phonetocaseprocesses
LogicalName phonetocaseprocess
LogicalCollectionName phonetocaseprocesses
PrimaryIdAttribute businessprocessflowinstanceid
PrimaryNameAttribute name
TableType Standard
OwnershipType OrganizationOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ActiveStageId

Property Value
Description Unique identifier of the active stage for the Business Process Flow instance.
DisplayName Active Stage
IsValidForForm True
IsValidForRead True
LogicalName activestageid
RequiredLevel None
Type Lookup
Targets processstage

ActiveStageStartedOn

Property Value
Description Date and time when current active stage is started.
DisplayName Active Stage Started On
IsValidForForm True
IsValidForRead True
LogicalName activestagestartedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

BusinessProcessFlowInstanceId

Property Value
Description Unique identifier for Phone To Case Process bpf entity instances
DisplayName Phone To Case Process Instance Id
IsValidForForm False
IsValidForRead True
LogicalName businessprocessflowinstanceid
RequiredLevel SystemRequired
Type Uniqueidentifier

CompletedOn

Property Value
Description Date and time when Business Process Flow instance is completed.
DisplayName Completed On
IsValidForForm True
IsValidForRead True
LogicalName completedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
IsValidForForm False
IsValidForRead True
LogicalName importsequencenumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -2147483648

IncidentId

Property Value
Description Unique identifier of the workflow associated to the Business Process Flow instance.
DisplayName Incident
IsValidForForm True
IsValidForRead True
LogicalName incidentid
RequiredLevel None
Type Lookup
Targets incident

Name

Property Value
Description Process Name.
DisplayName Process Name
IsValidForForm True
IsValidForRead True
LogicalName name
RequiredLevel ApplicationRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 200

OverriddenCreatedOn

Property Value
Description Date and time that the record was migrated.
DisplayName Record Created On
IsValidForForm False
IsValidForRead True
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

ProcessId

Property Value
Description Unique identifier of the workflow associated to the Business Process Flow instance.
DisplayName Process
IsValidForForm True
IsValidForRead True
LogicalName processid
RequiredLevel None
Type Lookup
Targets workflow

StateCode

Property Value
Description Shows whether the Delve action record is pending, completed, or tracking.
DisplayName Status
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State
DefaultFormValue 0
GlobalChoiceName phonetocaseprocess_statecode

StateCode Choices/Options

Value Details
0 Label: Active
DefaultStatus: 1
InvariantName: Active
1 Label: Inactive
DefaultStatus: 2
InvariantName: Inactive

StatusCode

Property Value
Description Select the delve action record status.
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status
DefaultFormValue -1
GlobalChoiceName phonetocaseprocess_statuscode

StatusCode Choices/Options

Value Details
1 Label: Active
State:0
TransitionData: None
2 Label: Finished
State:1
TransitionData: None
3 Label: Aborted
State:1
TransitionData: None

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

TransactionCurrencyId

Property Value
Description Choose the local currency for the record to make sure budgets are reported in the correct currency.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Type Lookup
Targets transactioncurrency

TraversedPath

Property Value
Description Comma delimited string of process stage ids that represent visited stages of the Business Process Flow instance.
DisplayName Traversed Path
IsValidForForm True
IsValidForRead True
LogicalName traversedpath
RequiredLevel None
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 1250

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Type Lookup
Targets systemuser

CreatedOn

Property Value
Description Date and time when the record was created.
DisplayName Created On
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

Duration

Property Value
Description Duration between completed on and started on, used by business process flow.
DisplayName Duration
IsValidForForm True
IsValidForRead True
LogicalName duration
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue 0

ExchangeRate

Property Value
Description Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
RequiredLevel None
Type Decimal
ImeMode Disabled
MaxValue 100000000000
MinValue 1E-12
Precision 12
SourceTypeMask 0

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Type Lookup
Targets systemuser

ModifiedOn

Property Value
Description Date and time when the record was modified.
DisplayName Modified On
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

OrganizationId

Property Value
Description Unique identifier for the organization
DisplayName Organization Id
IsValidForForm False
IsValidForRead True
LogicalName organizationid
RequiredLevel SystemRequired
Type Lookup
Targets organization

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
RequiredLevel None
Type BigInt
MaxValue 9223372036854775807
MinValue -9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_phonetocaseprocess_activestageid

One-To-Many Relationship: processstage lk_phonetocaseprocess_activestageid

Property Value
ReferencedEntity processstage
ReferencedAttribute processstageid
ReferencingAttribute activestageid
ReferencingEntityNavigationPropertyName activestageid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_phonetocaseprocess_createdby

One-To-Many Relationship: systemuser lk_phonetocaseprocess_createdby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdby
ReferencingEntityNavigationPropertyName createdbyname
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_phonetocaseprocess_createdonbehalfby

One-To-Many Relationship: systemuser lk_phonetocaseprocess_createdonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdonbehalfby
ReferencingEntityNavigationPropertyName createdonbehalfbyname
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_phonetocaseprocess_incidentid

One-To-Many Relationship: incident lk_phonetocaseprocess_incidentid

Property Value
ReferencedEntity incident
ReferencedAttribute incidentid
ReferencingAttribute incidentid
ReferencingEntityNavigationPropertyName incidentid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_phonetocaseprocess_modifiedby

One-To-Many Relationship: systemuser lk_phonetocaseprocess_modifiedby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedby
ReferencingEntityNavigationPropertyName modifiedbyname
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_phonetocaseprocess_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_phonetocaseprocess_modifiedonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedonbehalfby
ReferencingEntityNavigationPropertyName modifiedonbehalfbyname
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_phonetocaseprocess_processid

One-To-Many Relationship: workflow lk_phonetocaseprocess_processid

Property Value
ReferencedEntity workflow
ReferencedAttribute workflowid
ReferencingAttribute processid
ReferencingEntityNavigationPropertyName processid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

organization_phonetocaseprocess

One-To-Many Relationship: organization organization_phonetocaseprocess

Property Value
ReferencedEntity organization
ReferencedAttribute organizationid
ReferencingAttribute organizationid
ReferencingEntityNavigationPropertyName organizationid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

transactioncurrency_phonetocaseprocess

One-To-Many Relationship: transactioncurrency transactioncurrency_phonetocaseprocess

Property Value
ReferencedEntity transactioncurrency
ReferencedAttribute transactioncurrencyid
ReferencingAttribute transactioncurrencyid
ReferencingEntityNavigationPropertyName transactioncurrencyid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

lk_phonetocaseprocess_workflowlogs

Many-To-One Relationship: workflowlog lk_phonetocaseprocess_workflowlogs

Property Value
ReferencingEntity workflowlog
ReferencingAttribute asyncoperationid
ReferencedEntityNavigationPropertyName workflowlogs_phonetocaseprocess
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

phonetocaseprocess_AsyncOperations

Many-To-One Relationship: asyncoperation phonetocaseprocess_AsyncOperations

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName phonetocaseprocess_AsyncOperations
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

phonetocaseprocess_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure phonetocaseprocess_BulkDeleteFailures

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName phonetocaseprocess_BulkDeleteFailures
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

phonetocaseprocess_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder phonetocaseprocess_MailboxTrackingFolders

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName phonetocaseprocess_MailboxTrackingFolders
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

phonetocaseprocess_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess phonetocaseprocess_PrincipalObjectAttributeAccesses

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
ReferencedEntityNavigationPropertyName phonetocaseprocess_PrincipalObjectAttributeAccesses
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

phonetocaseprocess_ProcessSession

Many-To-One Relationship: processsession phonetocaseprocess_ProcessSession

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName phonetocaseprocess_ProcessSession
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

PhoneToCaseProcess_SyncErrors

Many-To-One Relationship: syncerror PhoneToCaseProcess_SyncErrors

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName PhoneToCaseProcess_SyncErrors
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference