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Authentication Issues Accessing Companyweb from the Server Itself after 963027 or Windows 2008 SP 2

[Today's post comes to us courtesy of  Ketan Thakkar, Manish Kapoor, Chris Puckett, and Justin Crosby ]

You may experience authentication issues browsing https://companyweb on SBS 2003 and SBS 2008 servers after installing the cumulative security update for Internet Explorer (963027 or 969897) or Internet Explorer 8.0 or Windows Server 2008 Service Pack 2.

When you try to browse Companyweb you will be prompted for authentication 3 times and eventually receive a blank page or 401.1.  Your IIS logs will show your request failing with 401.1 Unauthorized.

Resolution

Please use one of the following resolutions depending on the version of SBS you are running.

SBS2003

On an SBS 2003 server this issue can be fixed by applying update KB961143.

Note: You must have .NET Framework 2.0 installed before you apply this update.

SBS2008

On an SBS 2008 server this issue can be fixed by applying SBS 2008 Update Rollup 2 (960911).  This update is now available on Microsoft Update and WSUS (must be approved by administrator).  

Updated 6/26/2009 to include 969897 MS09-019: Cumulative security update for Internet Explorer.

Updated 5/1/2009 to include Windows 2008 SP 2.

Updated 4/28/2009 due to release of Update Rollup 2.

The workaround provided in the following blog post for IE 8.0 also applied to IE 7.0 with 963027 installed.  https://blogs.technet.com/sbs/archive/2009/02/24/known-issues-after-installing-ie-8-on-small-business-server-2008-and-the-vista-clients-that-are-joined-to-the-sbs-domain.aspx.

Note: This issue will be fixed in upcoming update rollup for SBS 2008. We will update this post when it is available.

On SBS 2008 you can also implement method #2 from KB963027.

Comments

  • Anonymous
    January 01, 2003
    is there anyway to uninstall or reinstall hotfixes in sbs2003?

  • Anonymous
    January 01, 2003
    PingBack from http://www.netdeluxo.com/blog/blogs/the-official-sbs-blog-authentication-issues-accessing-companyweb/

  • Anonymous
    January 01, 2003
    Recently one of my colleague's ran into an issue with a clients SBS Companyweb (sharepoint) site

  • Anonymous
    April 20, 2009
    Hi, Can't install KB961143 on SBS2003 w/IE6 and still have the same problem. Any suggestion for a fix except upgrading to IE7? Thanks, Ron

  • Anonymous
    April 23, 2009
    I was unable to download update KB961143. It did not come up on available updates for our SBS 2003 and I was unable to locate it in downloads. In desperation I deleted 963027 and I was able to access the companyweb.

  • Anonymous
    April 28, 2009
    The comment has been removed