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Some KB articles don't like to be found

  • Artigo

For Instance: ActiveX control containers that support .NET controls - https://support.microsoft.com/?id=311334

I've known of the existince of Q311334 long before it was published.   But to this day, I can never seem to find it when I need it.  I have had to reference this KB article quite frequently (once every other month) but every time I try to find it's number it simply eludes all  search efforts.  The funny thing is if I ask someone else who knows of this KB article they run into the same predicament!  I try to remember the number but with all the other KB article #s floating around this get's pretty hard to do.  It seems like every time I need to reference this article it is right after it passes from long term memory into obscurity.  It's also infrequent enough that I don't feel the need to keep it as part of my favorites.  Even if I did it seems like something would cause me to loose my favorites.  

I have scientifically concluded that this KB article is in some sort of Bermuda Triangle ! You try to drive your search engine to where this guy lives but it crashes and burns and just returns usless junk.

I ultimately found this KB article in the "more inforamtion" section of Q839076.  So, what can I do about it?  Not much I guess, but I hope that by blogging about it I'll have a much smaller scope to search which would be my blog.  Notice how I never directly found this KB article using any time of search engine.

Here are the search terms (in order) I found myself using when looking for this KB article:

activex "user control" host

activex control .net

activex control "internet explorer".net

 activex control container .net

.net user control activex

.net user control host "internet explorer"

.net supported container

.net supported container user activex control (this led me to Q839076, which found me Q311334)

Comments

  • Anonymous
    May 30, 2005
    The comment has been removed
  • Anonymous
    June 08, 2005
    The comment has been removed
  • Anonymous
    June 13, 2005
    I'm not sure if you are trying the search from http://support.microsoft.com. But if you do, you will find 311334 in the top 5 in many of the searches.

    1. activex control .net = 2nd result (http://support.microsoft.com/search/default.aspx?qu=activex+control+.net)
    2. activex control "internet explorer".net = 4th result (http://support.microsoft.com/search/default.aspx?qu=activex+control+%22internet+explorer%22.net)
    3. activex control container .net = Top Hit(http://support.microsoft.com/search/default.aspx?qu=activex+control+container+.net)
    4. .net supported container = Top hit (http://support.microsoft.com/search/default.aspx?qu=.net+supported+container)

    The problem with the other queries is that all of them contain the term "user" and this term doesn't appear anywhere in the article. Support.microsoft.com does an "all keyword" match by default. If you were to fo to Advanced Options and choose "any keyword" option from the "Using:" drop down, you will find 311334. For e.g ".net supported container user activex control" will give you 311334 right on top

    Being in the development team that works behind the search functionality of support.microsoft.com, we are constantly looking to improve the search experience and all feedback like these will go a long way in improving the search for our customers