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Getting my OneNote printer to install

  • Artigo

I have a new laptop with Windows 7 at home and just installed Office 2010. There was a PDF I wanted to print to OneNote to share with some other folks, so I opened the document and clicked File | Print. I got an error message that there were no printers installed. Odd, and surprising since I had assumed the OneNote Printer “Send to OneNote 2010” had been installed when I ran Office setup. Since the machine was new, I just assumed that the prerequisites needed for the printer were installed.

I looked in the Devices and Printers dialog and sure enough, there were no printers there. I know the OneNote printer needs the XPS printer before it will install. Since the XPS printer was not there, I knew why OneNote did not install the printer during setup. Windows 7 should have had the XPS printer installed already, but it was not there. I looked in the control panel \ Programs and Features application to see if the XPS printer had simply not been installed by the manufacturer, but it was checked ON:

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Next, I checked the Print Spooler service (right click My Computer | Manage | Services ) and looked at the Printer Spooler:

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I double clicked it to open the properties dialog and it was not started. For some reason, it was also set to Disabled, so I started it and set it to Automatically start when Windows boots. Now I had the XPS printer!

From here it was just a question of going back to the control panel and running Repair on Office. Now OneNote setup detected the XPS printer and installed its Send to OneNote printer. I printed the document without any more problems.

We had tested the case for the print spooler being disabled to verify the printer would not get installed at setup, but I never thought I would wind up in the scenario myself. I'm just glad I got my printer installed!

Questions, comments, concerns and criticisms always welcome,

John

Comments

  • Anonymous
    August 23, 2011
    Thanks John, your article was really helpful. This is the best explanation  I found on internet about this issue. Warm regards, Sladjana

  • Anonymous
    September 12, 2011
    thnx...it was the case for me...best solution on internet.

  • Anonymous
    December 09, 2011
    Thanks John, I have seen a lot of posts in teh net about this. M$ engineering knows aboout it but has not offered up a solution. Yet!

  • Anonymous
    August 29, 2012
    Worked for me! Finally someone that knows what they're talking about!!!

  • Anonymous
    November 13, 2012
    What if you don't have that XPS at all??

  • Anonymous
    November 14, 2012
    You may need to download and install it: www.ehow.com/how_4830682_install-microsoft-xps-printer-driver.html Does this help?

  • Anonymous
    January 11, 2013
    Thanks for the information.  I had no idea the XPS service was related to the OneNote functionality.  It worked for me.

  • Anonymous
    November 09, 2014
    Thanks very much.  After hours of frustration this sorted it for me.  Use onenote hugely in meetings so essential to be able to print stuff into it.  

  • Anonymous
    October 31, 2015
    Thank you so much!  This worked after scores of other suggestions did not.  Running windows 8.1 and my One Note 2010 print functions was missing.  I had fixed it before with this method, but I had forgotten how to get there.  I appreciate you taking the time to document this for us.