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Chat to the team who created backup in Windows Vista

  • Artigo

Have you got a burning question about anything related to the backup technologies in Windows Vista?  Perhaps you've got some feedback you would like to share?  Well, if so, mark the 10th and 11th July in your calendar because the team who brought you Backup in Windows Vista will be available to chat.  Here's how it breaks down:

  • July 10th - Offline Files
  • July 11th - Backup, Complete PC Backup, System Restore and Shadow Copies

I know there are some things I would like to ask them, what about you?

For more info check out the team blog, entitled "The Filing Cabinet".

Technorati Tags: Backup, Chat, Vista

Comments

  • Anonymous
    January 01, 2003
    Andy, Sorry for the delay - I've been on vacation. Can you drop me an email (james@microsoft.com) with the model number of the NAS and the error code (if any) that backup gives you?   I'll try and raise a service request for you after that. Thanks for your patience James

  • Anonymous
    January 01, 2003
    Lynn, I've been directing people to the FilingCabinet blog so they can send an email direct to the backup team, here is the direct link: http://blogs.technet.com/filecab/contact.aspx Alternatively, please drop me an email to james@microsoft.com and I can get you routed to support to get your problem fixed. Sorry for the confusion. James

  • Anonymous
    January 01, 2003
    Hi Geechang, Thanks for your feedback, I'll pass this on to the backup team. James

  • Anonymous
    January 01, 2003
    The guys in the Backup team have got their hands on that HP Pavilion now to try and replicate the issue.  I think you've made a smart move with the external hard drive though :) I'm currently thinking of a backup strategy for my home and I might go for a network attached storage (NAS) unit which I can tuck under the stairs somewhere.

  • Anonymous
    January 01, 2003
    I just bought a new new laptop Sony Model: VGN-N320E The first backup doesn't work, neither the rest. An error occurred...the drive cannot find the sector requested. 0x8007001B Seems to me the backup software doesn't know when to swap the DVDs. Do you have a patch for this?

  • Anonymous
    January 01, 2003
    Just built a custom PC with a Lite ON LITEON 20X20 SATA DVD+/-RW W/LS RTL. Win Vista Ult. 3.0 Intel 2 gig Ram 2 x 500 WD SATA Gigabyte MB Backups also fail in program.  FYI Please advise .

  • Anonymous
    January 01, 2003
    Hi Junior, to be honest I don't know how to recreate the recovery files.  I'm assuming they must come from somewhere - are they located on the DVD media that Dell supply to you? James

  • Anonymous
    January 01, 2003
    Hi retexan Sorry to hear you had a bad experience with the Backup and Restore feature in Windows Vista, I'll let the team know and see if they know anything about this issue. Cheers James

  • Anonymous
    January 01, 2003
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  • Anonymous
    January 01, 2003
    Hi Jeff Sounds like you've got some quite specific issues. If you could get in contact with me via my Contact page or by emailing me at james@microsoft.com I can help you sort your problems out. Thanks James

  • Anonymous
    January 01, 2003
    Hi Retexan599 That's good news.  Can you tell me what type of computer you have? James

  • Anonymous
    January 01, 2003
    Hi Stewart Have you checked the Q&A transcript of the Backup team? http://blogs.technet.com/filecab/pages/447164.aspx  They might have covered your question on there - if not let me know and I'll dig something up for you. James

  • Anonymous
    January 01, 2003
    James -- My computer is an HP Pavilion d4890y. I am doing regular automatic backups now to my (new) 160 GB external hard drive, which I consider to have been a good investment for just $60. It beats fooling with DVD's.

  • Anonymous
    January 01, 2003
    I am also having problem with Windows Vista backup. I have HP Media Center m7780n with Windows Vista Home Premium. Few days ago, the DVDs stopped playing in the DVD drive. After several hours with HP support, the only option was to restore the system to its factory setting. I reintalled the Windows drive and now want to restore files from the backup.  I back up my files every Saturday. Now, I am trying to restore the files using the advanced option. When I select backup made on another computer and select the drive, I get the error "There ia problem with the backup catalog. Restore from a different backup or create a new full backup.(0X810000E5. Is there a way to repair the catalog. There is only one file in the catalog folder titled Global Catalogs from 7/28. My last backup was on 7/28 and before that on 7/21. I can see the compressed backup folders but I am not sure which file is in which folder. I have 75 compressed folders and would like to avoid restoring the files manually.

  • Anonymous
    January 01, 2003
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  • Anonymous
    January 01, 2003
    I'm having the same problem as many on here.  Start the backup to DVD-R and then "The drive cannot find the sector requested. (0x8007001B)" I've got a Vaio N38E running Vista Home Premium. Rgds

  • Anonymous
    January 01, 2003
    any update to jamessenior's 7/21 troublshooting comments above for hp dvd/rw error of 'the drive cannot find the sector requested. (0x8007001B)' ?  Is only workaround at this point to backup to external hard drive or to recovery partition?

  • Anonymous
    January 01, 2003
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  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    I've been waiting for a long time to write this.  Last year I posted about the Vista Backup team

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    Hi Asaf Have you tried looking at the event log? James

  • Anonymous
    January 01, 2003
    There were a lot of comments in my post about Windows Vista backup I made in the summer and I wanted

  • Anonymous
    January 01, 2003
    Hi Kenny I would recommend speaking to Gateway first and asking them if they can help.  Let me know how you get on. James

  • Anonymous
    January 01, 2003
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  • Anonymous
    January 01, 2003
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  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    Hi Retexan, Can you send me your ETL files which should be located in C:WindowsLogsWindowsBackup ? We can then diagnose the problem for you. My email address is james at microsoft.com Thanks James

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    I changed directions a little on this problem today. I bought a modestly sized (160 GB) external hard drive and did my Vista Backup to this drive. It went very fast compared to the DVDRW and completed successfully with approx 7.9 GB stored. I feel this is progress for me with at least one successful Vista Backup. I will see how this goes in the future.

  • Anonymous
    January 01, 2003
    Hi All, Please can you direct your questions to the Windows Backup team blog: http://blogs.technet.com/filecab/, many thanks! James

  • Anonymous
    January 01, 2003
    Hi Bjorn yes I am aware and I am chasing for an answer :-) James

  • Anonymous
    January 01, 2003
    HP Pavillion dv6000 same problem: Back up begins, runs for a while then quits with error: The drive cannot find the sector requested (0x8007001B). I'm trying to configure this machine for one of our remote users. I can't give it to him until this is resolved. Please advise. bigusricus@comcast.net

  • Anonymous
    January 01, 2003
    In my latest attempt to instigate "Back up files" from the Backup and Restore Center, this is what happened: I used a fresh DVD and started it. It ran for at least three hours, alternately copying files and writing them to the DVD (the DVD drive spinning up and down regularly to receive the files). During this time, green bar in the progress window never got further than about 40% of the distance. And after all this, an error message appeared: "The backup did not complete successfully" "An error occurred. The following information might help you resolve the error:" "The system cannot find the path specified. (0x80070003)" The size of the files on this DVD was approximately 2.25 GB, a lot less than what I added up from the 12 CD's that I put the first Backup attempt on last week (12 * .70GB = about 8.4 GB. This is frustrating trying to use an advertised feature of Vista and it does not seem to work properly. Any thoughts on why the Backup failed with that error? Thanks.

  • Anonymous
    January 01, 2003
    Hi JFS, The backup team are currently trying to troubleshoot the problem with the HP DVD/RW drive that is in your computer.  I'll let you know when they get back to me, stay tuned. Thanks for your patience. James

  • Anonymous
    January 01, 2003
    Victoria,  I will drop you an email about getting this sorted James

  • Anonymous
    January 01, 2003
    Larry, Can you tell me what kind of computer you are using? James

  • Anonymous
    January 01, 2003
    In February 2007 I purchased an HP Pavilion S7710 with Windows Home Premium.   I also have had several DVD+RW discs corrupted with an error message of 0x8007045D 1/0 device error.  Luckily I also did back-up via USB onto floppy disks - which haven't failed me yet! Is anyone investigating this problem?  The device on the HP is by TSST Corp CD/DVDW TS-H652m ATA device.  I am not a computer buff so I don't know if it is relevant but whilst working on a document in the hard drive or on the floppy disk the computer appears to be reading the DVD drive at the same time. Heres hoping someone finds a solution soon - cheers !

  • Anonymous
    January 01, 2003
    i reread your reply to the guy before me post and you sent him to the filecab... again i say. im not a computer programmer. im not a tech geek. im a wedding photographer that uses photoshop. i didnt even begin to understand half what was on those pages. i want a simple and quick fix for the internal problems of my d drive and external memory without destroying my files that im working on and without having to pay a computer guy 100 bucks an hour to fix what i dont know how to fix or want to understand and from the post ahead of me, seems to be a problem with the design of vista  not my expertise....

  • Anonymous
    June 13, 2007
    the vista backup last night messed up my computer big time.  what was this backup about?! cursor doesn't work in word 2007! can't open documents from my text retrieval software (dt Search)! please explain.

  • Anonymous
    June 18, 2007
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  • Anonymous
    June 18, 2007
    The comment has been removed

  • Anonymous
    July 03, 2007
    I would like to use the Complete PC Backup feature to back up a dual boot system (Vista and XP). However it is not clear if the Complete PC Backup does a complete sector based copy of the entire disk, or just the Vista Partition. Can you please clarify exactly what happens when backing up the "Complete PC". Thanks, Stewart

  • Anonymous
    July 08, 2007
    JUST GOT THIS GATEWAY NOTEBOOK PC AND RECOVERY D DRIVE IS ALMOST FULL ....PLZ HELP

  • Anonymous
    July 10, 2007
    James I have a WD Net Centre (NAS) and have tried to backup around 40gb worth of data.  This has frozen half way through every time with no error msg displayed.  

  • Anonymous
    July 10, 2007
    I recently purchased an HP pavillion a6040n desktop with vista home premium. When I used the file back up on the hp total care advisor using a DVD-RW I got this error message: I/O dvice error 0X8007045D short of using my recovery disks to reinstall all the software, can you suggest what to do? Do I need to use an external hard drive instead, will that even work? thakn you for your help

  • Anonymous
    July 11, 2007
    I have a new laptop doing the first Back up and get the "Drive could not find sector requested 0x8007001B", I am backing up to a DVD+R 1.06 G used and 3.3 G available.  I have made 2 attemps to back up.

  • Anonymous
    July 16, 2007
    My recovery drive has only one file in it that takes up almost all of the space. I have 899 mb free of 7.07 gb. This is a brand new computer purchased in late June. It's an HP A6030N. Is this correct? Thanks, Carol

  • Anonymous
    July 28, 2007
    This message is for retexan599-- Can you please tell me what is the brand name of the 160 gig external hard drive you bought that you used successfully to do a backup with windows vista- thank you for the information JFS

  • Anonymous
    July 30, 2007
    I have the same problem as most people on this page. I have an HP Pavillion Dv6000.The backup starts just fine, backing up a bunch of stuff that I would not want backup, but then after seemingly writing to a portion of the DVD I get the same error code-"An error occurred...the drive cannot find the sector requested. 0x8007001B". I have tried only backing up a small portion of my files and still the same. Help! Lisa

  • Anonymous
    August 01, 2007
    How do I make it so the backup skips certain folders? It backed up Dell Games and other stuff that I don't need backed up, and I can't find any solution.

  • Anonymous
    August 08, 2007
    Hi there, I've been trying to make a tool that catches errors. I haven't found a way to catch the error when it occurs on WindowsBackUp. (yes, errors occur :) All i found was the directory : c:windowslogswindowsbackup the log there is encrypted? anyway reading it? does it write there the error number? anyway, is there a way to catch the error window? or number? Thanks a lot!

  • Anonymous
    August 08, 2007
    I'd still be curious to know how to choose what gets backed up and what doesn't. Any help is appreciated.

  • Anonymous
    August 09, 2007
    I looked at the event log. Nothing about my error over there.

  • Anonymous
    August 14, 2007
    I am having trouble to get Vista Ultimate to backup. The backup applet which allows me to select where to backup to does not start, and it gives an internal generic error (80080005). The backup log contains only something like GUID=dbd33fcd-cfba-5174-7b1a-a59ff2eef057 (No Format Information found). No error log, just informational. The backup does work right after I install ultimate and maybe office. I only have Acrobat Reader and McAfee installed. I even reinstalled Vista, but after a while, the backup problem shows up. Any one can point me to a solution?

  • Anonymous
    August 16, 2007
    Same problem here - Sony Vaio SZ430N. Backup appears to run properly and then at the end says "The drive cannot find the sector requested 0x8007001B" I'm going to try with an external drive tonight.

  • Anonymous
    August 22, 2007
    I tried burning both partitions of my HD straight to a freshly formatted DVD in one go & got the "The drive cannot find the sector requested 0x8007001B". James' advice to save one partition's backup to another and then burn both to DVD works nicely. Might be worth keeping them on seperate DVDs to keep restoration confusion by the laptop to a minimum! Thanks for your help!

  • Anonymous
    August 22, 2007
    I have a NAS drive with 400g of storage.  I have been unable to back up to it.  When I go to set up the backup I get a message that says: "the RPC server is unavailable" 0x800706BA.  I can access the drive fine normally but back up to it doesn't seem to work.  Any ideas?

  • Anonymous
    August 22, 2007
    I've been trying to bakc up using Vista on HP dv9210us Notebook uing the back-up feature in "HP Total Care" to a DVD in drive E. At first I had Documents, Pictures and Email marked for back-up. I got a back up error: The drive cannot find the sector requested (0x8007001B. I then backed up just the documents and photos & the backup was sucessful. Then I tried backing up just the emails & got the error message again. Does this mean that Vista cannot do a automated back-up of emails? I'm now going to try a back-up on and external HD and see if that works. I'll let you know.

  • Anonymous
    August 22, 2007
    Okay, I used  "HP Total Care" and backed up to an external "Maxtor" (drive F). No problem - backup is successful. Apparently, it does not like to back up on CD/DVD.

  • Anonymous
    August 22, 2007
    vista home premium, gateway q6600 system wasted first disk, at end it stated error 0x8007045d tried to bu again and it asked for the bad disk and refused to start clean, i stoppped the program and rebooted. and it demanded the bad disk again so i put it in it proceeded to burn a disk then ask for a new disk but would not open the drive,not w/ drive button ither, so i opened explorer and clicked on eject it worked, it burned 6 more disks then gave me the same error, i will have no confidance in any of this result and can not even start a new BU as it insists on doing a cerial based on the original bad bu. need an option to do a new complete BU! Please fix this ASAP

  • Anonymous
    August 24, 2007
    Trying to back up an HP Pavillion dv6000 laptop. Seemed to be backing up to DVD, then error: "The drive cannot find the sector requested. (0x8007001B)" Please post the solution to this problem on this site,James from Microsoft. TY, Mike

  • Anonymous
    August 26, 2007
    I ordered a brand Inspiron 6400 Laptop from Dell with VISTA ULTIMATE, 2GB Ram, DVD + R/W and received it about May 20,2007. After loading up some new app's and setup all the preferences I wanted. Then I tried to do FULL SYSTEM BACK-UP. The Backup program says it needs to Format my Sony DVD-R and runs for a few minutes then it gets an I/O Dev error 0x8007045D. I've been in Chat with Dell Tech's and so far I have made 4 DVD Coasters When I looked on the Net several other folks were having the same problem. Is there a fix?? roguecowboy@charter.net Grants Pass, OR

  • Anonymous
    August 29, 2007
    I have the same problem, every time i try to back up i get about 5 dvds in and get an i/o error 0x8007045d and it quits, is there a solution?

  • Anonymous
    September 05, 2007
    Hi - Im new to all of this so Im hoping you can help me. Running the system backup for the first time on a new VAIO laptop and get the following error "The drive cannot find the sector requested 0x8007001B" Help! grtoyou@yahoo.com

  • Anonymous
    September 10, 2007
    hi, I just purchased a Sony laptop vaio width vista Premium After using the automatic file backup I got the following error "the parameter is incorrect (0x80070057)" which (I think) means that this type of bk is not supported on this version. so my question is there another tool available to  backup my pc? thank you jdufour@jhutrain.com

  • Anonymous
    September 16, 2007
    Hi! I've also got a HP Pavilion dv6000 running Vista Home Premium, same problem: "The drive cannot find the sector requested. (0x8007001B)" (I'm burning to a DVD+R) Documents, pictures and videos burn without problems, but it's impossible to achieve a full backup. From what I've understood, this is mostly a HP-related problem, though not always - perhaps James could contact HP and then they could both look for a solution to the problem. Just a tip. So, um, some help would be appreciated. You can mail me at cataclysm_2@msn.com Oleg

  • Anonymous
    September 20, 2007
    I have an Acer Aspire 5610Z running Vista Home Premium. I am getting the error 0x8007045D too when I try to copy files to my Sumo 500Gb USB drive. I would be grateful for some help.

  • Anonymous
    September 25, 2007
    Executing "complete PC Backup" i receive error code within 2 minutes of selecting option. The error code is 80080005 "Backup Files" works DO note that I recently installed MCafee Security Suite and have used the Maintenance feature that cleans registry. I see a trend with MCafee & this code???

  • Anonymous
    October 26, 2007
    Windows Vista Home Premium.  Back up did not complete successfully.  Error occurred.  Parameter is incorrect (0x80070057)

  • Anonymous
    November 02, 2007
    Vista Busi Trying "complete PC" C drive - vista volume 200GB partition D drive - xp volume 50GB partition select both drives. Get msg "backup failed' "Not all volumes containing system data are included in the backup. (0x80780018)" Destination is an external K: drive with 250GB capacity

  • Anonymous
    November 02, 2007
    both before mentioned partions are NTFS

  • Anonymous
    November 03, 2007
    When trying to do a backup or burn a cd-rw or dvd-rw I get a message saying the disc needs to be formatted and then it says the format failed because the disc is write protected. I cannot use the live file system to work,  only the mastered format works.  I am using the same package of dvd-rw and cd-rw that I used in the past,  I've used live file system successfully in the past . I have a HP pavilion s3020n, vista home premium. Do youhave any idea why it's telling me the  discs are write protected?

  • Anonymous
    November 18, 2007
    Like many others, I get the 0x8007001B error on my Toshiba A200, writing to a duallayer DVD+R 8.5GB. I also would like to be able to nominate which folders can be excluded.  I have many GB of maps that don't get updated. paulr

  • Anonymous
    November 21, 2007
    Hello. Recently bought an Acer TM5320 laptop with preinstalled vista business. I haven't installed/uninstalled anything on it yet and thought I'd make a complete PC backup before i start. Tried to make a backup to a DVD-R but I get the message: "Not all volumes containing system data are included in the backup. (0x80780018)" Anyone got any ideas? Hope the devs are still reading this blog..... Regards, Salla.

  • Anonymous
    November 22, 2007
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  • Anonymous
    December 10, 2007
    Hi all, I have just bought Notebook Acer Aspire 5053WXMi running on Vista Home Premium, HW Specs: AMD Turion 62 x 2 256MB ATI Radeon Xpress 120GB HDD DVD Multi double layer 2GB RAM However before I even able to backup files to DVD, my DVD isn't working. I search many articles it said Vista driver is not compatible wih this DVD Pioneer DVR-K17RS ATA device I can read and write on CD without any issue, and only this DVD read and write got issue. Anyone got resolution on this? tx

  • Anonymous
    December 17, 2007
    I have the same problem as most people on this page. I have an HP Pavillion Dv6000.The backup starts just fine, backing up a bunch of stuff that I would not want backup, but then after seemingly writing to a portion of the DVD I get the same error code-"An error occurred...the drive cannot find the sector requested. 0x8007001B". I have tried only backing up a small portion of my files and still the same. Help! Judy

  • Anonymous
    December 22, 2007
    I have a Sony Vaio (VGN-N365E) and i have not had it for longer than 2 months.  i'm trying to backup my files but i get this message 10 minutes after inserting the first blank DVD+R. "The drive cannot find the sector requested. (0x8007001B)" How should I go about fixing this? Thanks for your time!

  • Anonymous
    December 24, 2007
    I receive the following error message when I try to back up my Vista laptop to a share called 'Backup' on my Windows 2003 server: the network share could not be accessed for the following reasons: incorrect function 0x80070001. When trying to set up the backup I get a username/password prompt when I select the network location, but no matter what I put in it always fails with this message, and event logs don't give any clues. I use a Netgear SC101 attached to my network via a Cisco 2950 24 port switch, and the Netgear software is installed on my server. Drivers on the server and firmware on the SC101 are all up to date. To all intents and purposes the drive is local to my server and appears in My computer on the server as local (E:), and all shares on this drive are accessible through my Vista laptop (Dell Inspiron 1501, 80GB SATA, 2GB Ram, Vista Ultimate. Partitions are Dell standard, OS partition shows active). I just can't back up to a network location. Backups to an 80GB unbranded external USB device are ok. Clearly there is a problem here that is not limited to DVD/CD backups, and I'd like to be able to backup without having a usb drive dangling off the back of my PC.

  • Anonymous
    December 26, 2007
    I've just bought a HP Pavilion notebook - my problem is that I've been trying to view files made on my old Win XP laptop - Vista doesn't seem to want to recognise these files or CD but it means that I won't be able to view any of my old data CD's made on WinXP.   Is there any way round this? - I hope I'm just missing something.

  • Anonymous
    December 30, 2007
    Hi. I'm another Vista user who can't run a back up successfully. Like many others, I get the Error- Drive cannot find the sector requested (0x8007001B).  Any patch coming?  Any solutions?  Contact at mwolfe@ruraltel.net

  • Anonymous
    January 01, 2008
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  • Anonymous
    January 07, 2008
    I have a brand new Gateway machine with Vista.  I can manually do a Windows backup to a USB connected hard drive.  When I set the backup to run automatically at 1 AM every night, I get an error message the next morning that drive was not found.   I have set the computer so it doesn't sleep.  Why can't the program find the drive when set to automatic backup? Thanks.

  • Anonymous
    January 08, 2008
    Hi James, I was reading the questions and answers about the message "Drive cannot find sector requested 0X8007001B0 which I also have after unsuccessful attempts to backup in VISTA.  I need to backupmy harddrive to my external Maxtor hard drive because my new Dell laptop has a harddrive problem and it is being replaced.  Can you help?  Thank you. Tanya

  • Anonymous
    January 08, 2008
    I have one of the problems mentioned above. I own a HP Pavilion Elite m9050 and while backing-up to a DVD-R got the error message: the parameter is incorrect (0x80070057). There isn't a solution for this problem yet, is there? And why didn't James post anything since October? One thing is for sure. I HATE VISTA!

  • Anonymous
    January 12, 2008
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  • Anonymous
    January 20, 2008
    I have an HP mediacenter (M8100N) and i continue to lose fights on backup.  i have read through the above and i get the impression i'm not alone.  i've tried backups to dvd's and to an external harddrive via USB and i can't seem to get either to work.  i've read about wiping out shadow copies but not familiar with this so i'll want to do a little more digging before i go that step. i'd really like it to work.

  • Anonymous
    January 29, 2008
    There is no happiness like that of being loved by your these returning vnhxtrrpczayd was very pleasant or desirable no magnet drew me.

  • Anonymous
    February 01, 2008
    The comment has been removed

  • Anonymous
    February 15, 2008
    Hi read thru the "answers" to the backup problems. Maybe I need new glasses, but I didn't succeed in finding an answer to one of the most popular problems, the 0x8007001b issue. Regards Bjorn

  • Anonymous
    February 18, 2008
    It should be so simple! I have a Dell with Vista Ultimate.  I want to to do auotmatic nightly backup.  So I set a up daily backup of all files in Vista.  But after about 3 days if starts to fail.  Message seems to suggest a space issue.  This is a new laptop with very little data on it.  I don't understand how if it backed up on day 1 (full backup) it can then report space problems on subsequent days? After all it is not creating an archive of changes.  What am I doing wrong, noone seems to be able to anwer this.  It is affecting many of my friends too!?

  • Anonymous
    February 27, 2008
    I successfully backuped up Vista business to a WD Passport USB HD. I now have it connected and Vista Complete PC Backup locks up while searching for backup devices-the progress bar keeps painting, but nothing happens. I can explore to the drive just fine. Help!

  • Anonymous
    March 28, 2008
    I am glad I found this thread because I havejust had an occurrence that is getting to me. I have Vista Ultimate running 64 Bit and have suddenly learned that I cannot restore my backup set when moving up to SP1.  I have done it several times in the past as I commonly review ssds and have a very popular Vista tweaking thread on notebookreview.com I can make a complete pc backup set with no problem.  On trying to restore it to another ssd (which I have done several times), it will not let me and this is the response I get: Error Detail: Failed to retrieve properties from backup set because backup set is not in the catalog (0x80780003). Any thoughts?

  • Anonymous
    April 02, 2008
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  • Anonymous
    April 05, 2008
    Hey James, So my Backup has been running just fine, but now my backup drive is full and backups are failing. I can't find any way in the braindead Backup UI to set retention policies or a way to have older backups removed. I only have one Backup Set on the drive dated 2007-12-03. So I guess that's one full backup and incrementals since then? How can I get my backups going again? Do I have to delete the entire Backup Set? Can I delete part of the backup set?

  • Lutz

  • Anonymous
    April 19, 2008
    I have an inspiron 1420, Vista Business edition. I am trying to backup to my external WD Passport HD. I get the following message: The backup disk has a corrupted file system. Fix it using the disk error checking tool, or choose a different backup location. (0x81000008) This is a 160GB HD. I do have some files on there. Deleted others, defragged it. Etc. Do I need to move the files off of this drive?

  • Anonymous
    April 21, 2008
    My first backup to a DVD went smoothly back in February 2008.  WhenI tried to do an incremental backup later on the same DVD, it failed.  I then did a successful full backup to an external hard drive in April 2008.  However, when I tried to do another full backup to a DVD, the backup failed with the message "Backup did not complete due to an error.  Incorrect function (0x80070001)".  I have an HP Pavilion a6130n with Windows Vista Home Premium, which I purchased in July 2007. All updates are current.  It seems like users are having major trouble getting Vista Backup to work.  I also couldn't find any info on this error at the Microsoft site.

  • Anonymous
    May 22, 2008
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  • Anonymous
    May 23, 2008
    The comment has been removed

  • Anonymous
    May 23, 2008
    Hi James, I am getting the 0x8007001B on my Toshiba Satellite notebook.  Any resolution yet? Thanks

  • Anonymous
    May 26, 2008
    Hello, I believe the problem lies in large files, such as ripped DVDs etc.  The more large files you have, the less Backup is able to split them up.  It therefore cannot find the sector (0x8007001B) because it doesn't exist - it needs a new disk and hasn't recognized that fact. Here's my work around:  Go to Search --> Backup and Restore Center --> Change Settings --> Change Backup Settings.  Uncheck, in the types of files to be backed up, <i>videos</i>, <i>TV shows</i>, and <i>Music</i>, in that order.  Vids are usually bigger than TV shows are usually bigger than MP3s. Run the backup now.  It should work.  After backup has completed, backup your vids and such if you wish, manually. By the way, I'm running a Toshiba A205 with 1gig RAM, 2gHz Centrino Duo, and Windows Vista Home Premium.  The problem only cropped up recently after I ripped a few personally owned DVDs for playback on the go. I hope this helps someone out there. Josh

  • Anonymous
    June 06, 2008
    Solved the 0x8007001B problem.  I have a Toshiba laptop I was backing up weakly with no problems.  I ran out of DVD's and started having a problems.  Backups would not run completely.  I searched the internet and found no answer, just other folks with problems.  What I did is go back and look at my old backups that worked.  What I noticed is that the backup DVD's that worked were DVD-R.  The DVD's that didn't work were DVD+R.  I went and bought some DVD-R's and viola!  That did the trick for me.

  • Anonymous
    June 08, 2008
    I am trying to back up 20GB of data using Windows Vista to a brand new 160G WD External drive. I have tested the external harddrive using Vista and it has given the all clear. The back up fails every time I try it. The error message states: "the back up disk has a corrupted file system. Fix it using the disk checking error tool". When checked npow probelems are found. The error message is 0x81000008....can you help??

  • Anonymous
    June 15, 2008
    I just went to get me a WD 250GB USB HD to backup my files on my ACER Aspire 5100 Vista and like many others out there got the message: "the backup target drive F: failed with the following error: The backup disk has a corrupted file system. Fix it using the disk error checking tool or choose a different location. (0x81000008). In other forums they say that "My hard disk is NTFS and my external drive is FAT32"and hence the answer to this problem is to format the external HD and turn it into NTFS - but you run the risk of loosing data... Some say that the formating works just fine. But... I have yet to find instructions on how to carry out this 'formating' - let alone not loose data. Could someone Help out with this? I really don't want to format my WD HD because it came with some internal files that I feel if they are erased might not allow the drive to work properly!

  • Anonymous
    July 31, 2008
    "the backup target drive: failed with the following error: The backup disk has a corrupted file system. Fix it using the disk error checking tool or choose a different location. (0x81000008)." I get this same message. How do I fix it? What disk error checking tool? Can someone please email me at kwanitaka@aol.com? I just brought a new dell tower and I am using an external hard drive to backup files. Thank you. Victoria Can someone explain NTFS?

  • Anonymous
    August 13, 2008
    I have HP Pavilion Elite m9252p PC running under Windows Vista Home Premium 64-bit with Service Pack 1.  I need to access data in Maxtor OneTouch 4 Plus external drive.  However, the HP PC does not recognize the drive. Maxtor (Seagate) technical support people told me that it does not have 64-bit driver.  They suggest to connect the Maxtor drive to another Windows XP PC and get the data through a network sharing method.  I might have to do it. However, I am wondering if you could suggest alternative solution for this data access problem.  Any helpful suggestons would be appreciated. Thank you. Charles

  • Anonymous
    August 15, 2008
    I read many questions, but no answers, to the same problem I have. My D drive is FULL due to backups. Currently I believed that only my antivirus program was backing up files, but now I think Vista also is. HOW DO I DELETE OLD FILES??  It can't possibly be that difficult, but I can't find the option. Thank you, Michelle

  • Anonymous
    September 12, 2008
    The comment has been removed

  • Anonymous
    November 14, 2008
    Trying to do a backup, it appears "The file system of backup disk is damaged. Correct it using the correction instrument or choose another backup way (0x81000008). What does it mean and what do i have to do? Thank you

  • Anonymous
    November 15, 2008
    RE: Les T and his Error Detail: Failed to retrieve properties from backup set because backup set is not in the catalog (0x80780003) Issue. Les, I know it's a bit late but I have recently had the same problem that you reported here.  This may not be of any use to you at this point, but may to others who could experience the same thing, so I thought I'd post a response.   The problem that I experienced was with the Restore process built into Windows Vista 64 Ultimate.  The error was the one mentioned above. Basically, I wanted to be able to roll back to any backup that I may have taken.  Given that the backup process puts subsequent backups in the same directory and just records the different, I decided to take a copy of the backup folder each time I did a backup.  That way, if I wanted to roll back to a specific backup, I could do it.  Or so I thought... However, what I learnt was that even though I copied and renamed the previous backup folders as different names e.g. computer name + date, if there was more than one backup folder for the pc under the WindowsImageBackup folder, then when I tried to do a Complete PC restore, it would get the error mentioned above when I selected the most recent backup and sometimes would report certain backups, but not others.   So the resolution was quite simple, to remove all the additional backup folders other than the main one for the PC and put them in another directory elsewhere on the drive, or another drive. Hope this help if anyone else gets this probem. Cheers, Glenn

  • Anonymous
    November 18, 2008
    I have had nothing but trouble using the Vista Home Premium with my new HP computer. The CD-ROM device is supposed to be a DVDRRW device as well. I cannot get any DVD type disk to read or write. I went through the online chat with HP support, and they steered me into a dead end. I finally got them to send me a new CD-ROM DVDRRW player as a replacement. I believe the device is flawed and the software is corrupt. The cdfs.sys file says that it is disabled. If this is the problem, how do you fix it?

  • Anonymous
    December 04, 2008
    I have Vista Ultimate.  I noticed that file restore file pick dialog from the most recent file backup mixed up folders from earlier backups.  I also noticed that sorting by "date changed" (or any column other than filename) did not work.  Deleted the backup set from the drive and tried a fresh clean full backup.  The program indicated a successful backup.  Thought I check restore though..  I was greeted with error 0x810000EC and advised to open the backup set from an admin account.  (I'm IN an admin account. )  The backup program didn't check this and gave the user a false sense of security about his backup!!! I am thoroughly disgusted with Vista Backup.  It is BADLY DESIGNED, and the bad design is POORLY EXECUTED.  This is a management problem, not a technical problem.  You guys should be ashamed of yourselves.

  • Anonymous
    December 10, 2008
    Help! every time i try to burn a dvd it tells me my ts video is not installed what is a ts video

  • Anonymous
    December 10, 2008
    The backup did not complete successfully.  An error occurred.  The following information might help you resolve error.  The drive cannot find the sector requested. (0x8007001B) fran@northway.org.au Any help so that I can complete a backup

  • Anonymous
    February 17, 2009
    The request could be performed because of an I/O divice error (0x8007045D) and the  backup did not complete sucessfully an error is in use. (0x800700AA)

  • Anonymous
    February 22, 2009
    My TSST Corp CD/DVDW TS-L632D ATA Device is disabled.  It says it is a code 10.  Any advice as to how to fix this problem?  

  • Anonymous
    March 01, 2009
    The comment has been removed

  • Anonymous
    March 16, 2009
    I've been trying to back up files off and on for over a year now.  I get the exact SAME error message!  "The drive cannot find the sector requested. (0x8007001B)"  I have 6.2G of "stuff" that Windows thinks I need to back up, but when I deselect pictures, music, etc.  it still says I have 6.2G of "stuff" that needs to be backed up.  I've tried DVD's and CD-ROM's, but NORTON 360 was the only thing that backed up some of my "stuff."  (More like music and pictures; which are already backed up!)  I'm so sick of this!!  Could someone PLEASE get around to fixing this 2+ year-long problem?!  BTW, I have an HP Pavilion dv6000 with SHITSTA . . .  I mean VISTA . . . Home Premium, if that makes any difference at all.

  • Anonymous
    April 02, 2009
    I have the error message when backing up to my external "Fix it using the disk error checking tool or choose a different location. (0x81000008). " Where do I find the disk error checking tool/

  • Anonymous
    April 06, 2009
    Fix it using the disk error checking tool or choose a different location. (0x81000008).  Where do I find the disk error checking tool to fix my external hard drive?

  • Anonymous
    April 27, 2009
    I have been backing up my Dell Dimension E520 to an external hard drive for about a year, but now have the same sort of error notice as many people here.  I would have thought Microsoft could have found a solution to this problem by now.