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Customer Survey, helping us understand you better

  • Artigo

As some of you may be aware one of the biggest challenges is getting to know our customers, the people like you!  When we start designing and planning the next release of Office we need to better understand who you all are.  Who is using OneNote? How they are using OneNote?  What problems do they face?  Do you sit at a desk all day or are you always on the do with only a mobile device?  (or just a notebook?)

To this end one of our researchers as setup a survey to find out how our customers use OneNote, what their job type is, etc.  Additionally if you are in the Seattle area would you be willing to have some OneNote team members come by your place of work and see how you use OneNote?  So if you have some time this weekend please fill out the survey:

OneNote Customer Survey

Comments

  • Anonymous
    April 20, 2007
    One problem with your survey, it only asks about what kind of notes I have taken in the last week, but since I'm studying for my finals and so there are no classes I could not describe what my usual use is :-(

  • Anonymous
    April 20, 2007
    The comment has been removed

  • Anonymous
    April 20, 2007
    Great Product. I think this is one of Microsoft's best kept secret right next to Windows Live Writer. Anyway.. just a request.  I love the way you can print things with www.iscrybe.com.  Check out their flickr page http://www.flickr.com/photos/59101336@N00/  and look at the Papersync option. That is SERIOUSLY cool and I would LOVE to have something like this in OneNote and Outlook. Pretty please? With sugar on top?!

  • Anonymous
    April 21, 2007
    The comment has been removed

  • Anonymous
    April 22, 2007
    it's a shame you're restricted to people you can meet in person; I would be happy to do a meeting through a shared OneNote notebook to talk about the way I use OneNote every day for research and note-taking, for instance...

  • Anonymous
    April 22, 2007
    I couldn't get to the survey—I kept receiving timeouts. Onenote is the best kept productivity secret! I love OneNote for business and to write (I'm an author and publisher). My only complaint is sharing notebooks. I haven't had any luck.  

  • Anonymous
    April 22, 2007
    Unfortunately the only thing I have to add is a gripe. I've been poised to evangelize OneNote and the TabletPC since I got mine in 2002. Unfortunately it's been nearly impossible due to the fact that there still isn't any support for the local lingo (Danish). I event contacted microsoft.dk at the time but the response was along the lines of "real soon now" - I'm still waiting. oh well - maybe next year /bobby

  • Anonymous
    April 25, 2007
    The comment has been removed

  • Anonymous
    April 25, 2007
    Here is a feature I have been looking for in Notes app. I have been using OneNote2003 for about a year.  Upgrading to 2007 next month. I manage a number of people. During a meeting I want to add something to my to do list and have it assigned to someone else. I still want the task on my list. What would be great would be to select a section within OneNote and assign it to someone. As they completed or updated something, that section would be updated. Does this exist in 2007?

  • Anonymous
    May 01, 2007
    The comment has been removed

  • Anonymous
    June 09, 2008
    I just wanted to thank you for posting a survey to find out what people love about your product.  I recently was introduced to this <a href="http://www.deliverandmeasure.com/" title="book">book</a> which is about feedback and customer service.  Since then I have been doing a lot of research about surveys - and found your survey to be very useful.  

  • Anonymous
    June 09, 2008
    I guess that html link to the book didn't work - that book I referred to can be found at www.deliverandmeasure.com

  • Anonymous
    August 08, 2008
    Thanks for the link Shell!  I have been reading that book and it has been a great tool.  I would definitely recommend it to others.

  • Anonymous
    February 04, 2009
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