Introduction
Microsoft Dynamics 365 Commerce offers an omnichannel solution that combines back-office, in-store, call center, and digital experiences. It enables you to build loyalty to a brand, personalize customer engagements, and increase revenue with optimizations to operations that reduce costs and drive supply chain efficiencies.
Commerce releases the digital experience by using built-in web authoring and development tools that produce engaging and intelligent digital storefronts that connect marketing and a headless commerce platform. This capability further enables seamless management of content, assets, promotions, inventory, and pricing across all channels. E-commerce online stores are initialized and managed in Commerce.
Business-to-business (B2B) e-commerce sites provide the same key capabilities as business-to-consumer sites, but they have extra abilities to help you manage business partners, integrate Microsoft Dynamics 365 Sales, manage invoices for B2B connections, and more.