The Visio Graphics Service has a maximum cache age setting that will adversely impact performance (SharePoint Server)

APPLIES TO: 2013 2016 2019 Subscription Edition SharePoint in Microsoft 365

Rule Name: The Visio Graphics Service has a maximum cache age setting that will adversely impact performance

Summary: The Visio Graphics Service has a maximum cache age setting that will adversely impact performance. If the Maximum Cache Age setting is longer than 60 minutes it might result in a large memory load of the Visio Graphics Service.

Cause: The Maximum Cache Age setting was set greater than 60 minutes.

Resolution: Reduce the value of the Maximum Cache Age setting

1. Verify that the user account that is performing this procedure is an administrator of the Visio Graphics Service service application.

2. In Central Administration, on the Home page, in the Application Management section, click Manage service applications.

3. On the Service Applications page, click the Visio Graphics service application.

4. On the Manage the Visio Graphics Service page, click Global Settings.

5. Ensure that the settings have the values that are listed in the following table. If they do not, type the value in the corresponding text box and then click OK.

Setting	Value
Maximum Web Drawing Size	<= 25 (Megabytes)
Minimum Cache Age	>= 5 (Minutes)
Maximum Cache Age	<= 60 (Minutes)
Maximum Recalc Duration	<= 60 (Seconds)
Maximum Cache Size	>= 5120 (Megabytes)