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Restore a farm after a configuration database problem (Office SharePoint Server)

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Applies To: Office SharePoint Server 2007

This Office product will reach end of support on October 10, 2017. To stay supported, you will need to upgrade. For more information, see , Resources to help you upgrade your Office 2007 servers and clients.

 

Topic Last Modified: 2009-02-13

This article provides information and procedural steps for restoring your Microsoft Office SharePoint Server 2007 environment when the information in the configuration database is not synchronized with the actual configuration of the farm. This can happen if configuration changes are made and these changes are not recorded in the configuration database — for example, if you move a content database from one Web application to another without detaching and re-attaching the database by using the Central Administration Web site. Similarly, this can happen if you use the Stsadm command-line tool to move the content database, but you do not use the preparetomove operation before you move the content database.

Actions that might lead to a configuration database that is not synchronized with the farm include:

  • Improperly moving a content database.

  • Deleting a Web site by using Internet Information Services Manager instead of removing it by using Office SharePoint Server 2007 tools.

  • Making configuration changes to your farm by some means other than Office SharePoint Server 2007 tools.

The symptoms of a configuration database that is not synchronized with the farm include:

  • Sites that should be available are not available (user sees a 404 error in the browser), but a site with that URL cannot be created.

  • Users’ My Sites are missing all their content. This is because new My Sites are created in another content database.

  • Sites that should not be available — that is, they were removed — are available.

Configurations in Office SharePoint Server 2007 are set in Central Administration and stored in the configuration database and the Central Administration content database. Although the configuration database and the Central Administration content database can be backed up, restoring backups of the configuration database and the Central Administration content database taken from a running farm is not supported.

If the configuration database or the Central Administration content database of a farm is not synchronized, you must re-create both databases by using the Psconfig command-line tool.

We strongly recommend that you document all configuration settings and all your customizations so that you can correctly re-create the databases. If you have not documented these settings, you must re-create them to the best of your ability when you re-create the configuration database and the Central Administration content database.

Configuration settings in Office SharePoint Server 2007 that you should document include:

  • Application pool settings, including service accounts (all accounts that run as Web applications, including the crawler account and the search account).

  • Alternate access mapping settings.

  • Farm-level search settings.

  • External service connection settings.

  • Workflow management settings.

  • E-mail settings.

  • A/V settings.

  • Usage analysis processing settings.

  • Diagnostic logging settings.

  • Content deployment settings.

  • Timer job settings.

  • HTML viewer settings.

  • Recycle Bin settings and other Web application general settings.

  • Administrator-deployed form templates.

  • Default quota templates.

  • Database names and locations.

  • Web application names and databases. Be sure to document the content database names associated with each Web application.

  • Crawler impact rules.

  • Activated features.

  • Blocked file types.

Task requirements

Important

Membership in the Administrators group on the local computer is the minimum required to complete these procedures.

Farm recovery overview

The following list provides the basic steps to recover your farm after a configuration database problem.

On the destination server:

  1. Run Setup and select the Complete server installation type.

  2. Run the SharePoint Products and Technologies Configuration Wizard to:

    1. Create a new farm.

    2. Create a new configuration database.

  3. Configure the farm services.

  4. Create Web applications.

  5. Create a Web application for the Shared Services Provider.

  6. Create a Web application for other content as needed.

  7. Follow the procedure for moving databases to a different database server in Move all databases (Office SharePoint Server 2007).

See Also

Concepts

Back up and restore an entire farm (Office SharePoint Server 2007)
Back up and restore databases (Office SharePoint Server)
Move content databases (Office SharePoint Server 2007)