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(Optional) Verify Call Park deployment in Lync Server 2013

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Topic Last Modified: 2012-09-11

After you install and configure Call Park, you need to verify the configuration to make sure that parking and retrieving calls works as expected. At minimum, verify the following:

  • Call a user who has Call Park enabled and have the user park the call.

    Note

    If you enabled Call Park in voice policy just before performing this test, the user who is parking the call needs to sign out of Lync Server, and then sign back in, to be able to see the Call Park option in the transfer call list.

  • Dial the orbit number to retrieve the call.

  • Park another call, let the parked call time out, and do not pick up the ringback. Verify that the timed-out call is correctly routed to the fallback destination that is specified for OnTimeoutURI.