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Enable Group Call Pickup for users in Lync Server 2013 and assign a group number

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Topic Last Modified: 2013-01-30

After you add call pickup group numbers to the call park orbit table, you assign the group numbers to users and enable Group Call Pickup for them. Use the secondary extension feature activation (SEFAUtil) resource kit tool to assign group numbers and enable Group Call Pickup.

Note

In a hybrid deployment, do not assign a Group Call Pickup group to users who are homed online. Users who are homed online cannot participate in Group Call Pickup. That is, their calls cannot be answered by other users, and they cannot answer calls to other users.

To assign a group number and enable Group Call Pickup for a user

  1. Log on to the computer where you installed the SEFAUtil tool with administrator rights.

  2. At the command line, run:

    SEFAUtil.exe sip:<sip address of user> /server:<pool FQDN> /enablegrouppickup:<group number>

    For example, to assign group number 199 to a user:

    SEFAUtil.exe katarina@contoso.com /server:pool01.contoso.com /enablegrouppickup:199