Capabilities not supported by Location-Based Routing in Lync Server 2013
Topic Last Modified: 2014-03-12
Location-Based Routing does not apply to the following types of interactions. Location-Based Routing is not enforced when Lync endpoints interact with PSTN endpoints using these capabilities.
PSTN dial-in to conferences
Incoming and outgoing PSTN calls through Response Group
Call park or retrieval of PSTN calls through Call Park
Incoming PSTN calls to Announcement Service
Incoming PSTN calls retrieved via Group Call Pickup
To enforce Location-Based Routing rules to the types of interactions in the following list, you must enable Location-Based Routing for Conferencing:
PSTN dial-out from conferences
Escalations from peer-to-peer audio conversations to conferencing involving PSTN endpoints
Consultative transfers involving PSTN endpoints
To enable Location-Based Routing for Conferencing, see Location-Based Routing for conferencing in Lync Server 2013.