Configure a Business Location on a UM Auto Attendant

 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

You can specify the location of a business on a UM auto attendant so that the location will be played for callers. By default, no business location is entered.

Looking for other management tasks related to UM auto attendants? Check out Managing UM Auto Attendants.

Prerequisites

• A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

• A UM auto attendant has been created. For detailed steps, see Create a UM Auto Attendant.

Use the EMC to configure a business location

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

1. In the console tree, navigate to Organization Configuration > Unified Messaging.

2. In the work pane, on the UM Auto Attendants tab, select the UM auto attendant.

3. In the action pane, click Properties.

4. In the auto attendant Properties window, click the Features tab, and then in the Business location text box, type the location of the business.

5. Click OK to accept your changes.

Use the Shell to configure a business location

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

This example sets the business location on a UM auto attendant named MyUMAutoAttendant.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -BusinessLocation 'Redmond'

For more information about syntax and parameters, see Set-UMAutoAttendant.

Other Tasks

After you configure the business location on a UM auto attendant, you may also want to:

• Configure a Business Name on a UM Auto Attendant

• Configure Business Hours for a UM Auto Attendant

• Enable a Custom Business Hours Main Menu Prompt Greeting on a UM Auto Attendant

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