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Enable or Disable Call Answering Rules on a UM Mailbox Policy

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Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

You can allow users who are associated with a Unified Messaging (UM) mailbox policy to create call answering rules, or prevent them from doing so. If the option to create call answering rules is disabled on a UM dial plan, the Call Answering Rules feature won't be available to UM-enabled users associated with the UM mailbox policy. The default setting is enabled.

Call Answering Rules aren't available to UM-enabled users who have a mailbox on a Microsoft Exchange Server 2007 Unified Messaging server.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

Prerequisites

Use the EMC to enable or disable call answering rules on a UM mailbox policy

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, on the UM Mailbox Policies tab, select the UM mailbox policy you want to manage, and then click Properties in the action pane.

  3. On the UM mailbox policy Properties page, on the General tab, select or clear the check box next to Allow users to configure call answering rules.

  4. Click OK to save your changes.

Use the Shell to enable or disable call answering rules on a UM mailbox policy

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

This example prevents users who are associated with the UM mailbox policy MyUMMailboxPolicy from creating call answering rules.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowCallAnsweringRules $false

For more information about syntax and parameters, see Set-UMMailboxPolicy.

Other Tasks

After you enable or disable call answering rules on a UM mailbox policy, you may also want to:

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