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Configure the Maximum Greeting Duration on a UM Mailbox Policy

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Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

The Maximum greeting duration setting enables you to enter the maximum number of minutes that users associated with the UM mailbox policy can use to record their voice mail greetings. This setting applies to both their standard voice mail and their Out of Office voice mail greetings. By default, the maximum greeting duration is set to 5 minutes. However, you can configure the maximum meeting duration to any setting between 1 and 10 minutes.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

Prerequisites

Use the EMC to change the maximum greeting duration

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, on the UM Mailbox Policies tab, select the UM mailbox policy you want to manage, and then click Properties in the action pane.

  3. On the UM mailbox policy Properties page, on the General tab, next to Maximum greeting duration (minutes), enter the time, in minutes, for the maximum greeting duration for your UM users.

  4. Click OK to save your changes.

Use the Shell to change the maximum greeting duration

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

This example configures the maximum greeting duration on the UM mailbox policy MyUMMailboxPolicy to 3 minutes.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy MaxGreetingDuration 3

For more information about syntax and parameters, see Set-UMMailboxPolicy.

Other Tasks

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