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Organization Configuration > Unified Messaging > UM Mailbox Policies (RTM)

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007

Use this tab to create, view, and configure mailbox policies for Unified Messaging. Unified Messaging Active Directory mailbox policies are required when you enable users for Exchange Server 2007 Unified Messaging. UM mailbox policies let you apply and standardize Unified Messaging configuration settings for UM-enabled users. By default, a single UM mailbox policy is created every time that you create a UM dial plan. The new UM mailbox policy will be associated with the UM dial plan and part of the dial plan name will be included in the display name of the UM mailbox policy. You can use UM mailbox policy to apply a common set of policies or security settings to a collection of UM-enabled mailboxes. You use Unified Messaging mailbox policies to set Unified Messaging settings for UM-enabled users such as the following:

  • PIN policies

  • Dialing restrictions

  • Other general UM mailbox policy properties

After you create a UM mailbox policy, link one or more UM-enabled mailboxes to the UM mailbox policy. When a user is enabled for Unified Messaging, you must link an existing UM mailbox policy to the UM-enabled user's mailbox. Although a single UM mailbox policy is required, you can create additional UM mailbox policies and apply a common set of policy settings to other groups of users. After you install the Unified Messaging server role on a computer that is running Exchange Server 2007, you must create a UM dial plan and associate a Unified Messaging server with the dial plan. When you create the first UM dial plan, a default UM mailbox policy that has default settings is also created. If your environment requires changes to the default UM mailbox policy, you can either change the settings on the default UM mailbox policy or create additional UM mailbox policies to meet your organizational needs.

When you create a UM dial plan, a UM mailbox policy is also created. Table 1 includes the list of the settings and their default values that are configured on the UM mailbox policy.

Table 1   UM mailbox policy default settings

UM mailbox setting Default value

  • Maximum greeting duration (minutes)

5 minutes

  • Allowed missed call notifications

Enabled

  • Fax identity

Microsoft Exchange

  • Text sent when a UM mailbox is enabled

To use your telephone to access your e-mail, calendar, and contacts, call your access number and enter your PIN at the prompt.

  • Text sent when a PIN is reset

Your Exchange Unified Messaging PIN has been reset. You will be able to access your e-mail, calendar, and contacts in 15 minutes or less. Call your access number and enter your new PIN at the prompt.

  • Text included with a voice message

You have received a voice mail from <number>.

  • Text included with a fax message

None

  • Minimum PIN length

6

  • PIN Lifetime (days)

60

  • Number of PINs to disallow

5

  • Allow common patterns in PIN

Disabled

  • Number of incorrect PIN entries before PIN is automatically reset

5

  • Number of incorrect PIN entries before UM mailbox is locked out

15

  • Allow call to users within the same dial plan

Enabled

  • Allow calls to extensions

Disabled

  • Select allowed in-country groups from dial plan

No in-country groups configured.

  • Select allowed international groups from dial plan

No international groups configured.

After you create a UM dial plan and the default UM mailbox policy is created, you may have to perform the following tasks:

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