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Enabling Call Detail Records for Enterprise Voice

Topic Last Modified: 2009-05-22

You can configure Call Detail Records (CDRs) in Office Communications Server 2007 R2 to capture Enterprise Voice call details.

Note

Before you administer call detail recording, you must first install an Office Communications Server 2007 R2 Monitoring Server, including all its prerequisites. For details, see the Office Communications Server 2007 R2 Monitoring Server Deployment Guide documentation. Also ensure that you have configured call detail recording settings. For details, see Enabling Call Detail Recording.

To enable call detail recording for Enterprise Voice

  1. Log on to a server in the forest where you installed Office Communications Server 2007 R2 administrative tools using an account in the RTCUniversalServerAdmins group.

  2. Open the Office Communications Server 2007 R2 snap-in.

  3. In the console tree, right-click the Forest node, point to Properties, and then click Global Properties.

  4. Click the Call Detail Records tab.

  5. On the Call Detail Records tab, select the Voice call details check box, and then click OK.