Enabling IM Content Archiving
Topic Last Modified: 2009-03-06
In order to archive instant messaging (IM) communications for your organization, you must first enable archiving at the global level. At the global level, you can enable or disable archiving for all users in the forest or on a per-user basis. You can also choose whether to archive their internal IM communications, their IM communications with external federated users, or both.
If you enable archiving on a per-user basis, you must specify the users whose messages you want to archive. Details are in the procedure later in this topic.
You may have already configured global archiving when you deployed Archiving Server.
If you enable archiving at the global level for all users in the forest, archiving settings are not configurable at the user level. If you want to archive for some users, but not all, you must configure global properties for the forest to archive according to user settings.
After you have configured archiving at the forest level, you must also configure it at the pool level. For details, see Configuring Enterprise Pools and Standard Edition Servers for Archiving.
To archive IM traffic for all users
Log on as a member of the RTCUniversalServerAdmins group to a server that has the Office Communications Server administrative tools and that is located in the same forest as the Archiving Server.
Open the Office Communications Server 2007 R2 snap-in: Click Start, point to Administrative Tools, and then click Office Communications Server 2007 R2.
In the console tree of the snap-in, right-click Forest, point to Properties, and then click Global Properties.
Click the Archiving tab.
Under Internal communications and also under Federated communications, verify that the Archive for all users check box is selected, and then click OK.
To archive IM traffic for selected users
Log on as a member of the RTCUniversalServerAdmins group to a server that has the Office Communications Server administrative tools and that is located in the same forest as the Archiving Server.
Open the Office Communications Server 2007 R2 snap-in: Click Start, point to Administrative Tools, and then click Office Communications Server 2007 R2.
In the console tree of the snap-in, right-click Forest, point to Properties, and then click Global Properties.
In the details pane, click the Archiving tab.
If you want to archive conversations for a specific user or group of users that are inside your organization's network, under Internal communications, verify that the Archive according to user settings check box is selected.
If you also want to archive conversations between a specific user or group of users and a federated user, under Federated communications verify that the Archive according to user settings check box is selected, and then click OK.
If your account is not also a member of the RTCUniversalUserAdmins group, log on to an account that is a member of that group.
In the console tree, expand the pool that homes the user or group of users whose messages you want to archive, and then click Users.
In the details pane, right-click the users whose messages you want to archive, and then click Configure Users.
On the Welcome page of the Configure Users wizard, click Next.
On the Configure User Settings page, do the following:
- To archive messages that are sent and received within your network, select the Archive internal messages check box, and then click Enable.
- To archive messages that are sent from users within your network to federated users, select the Archive federated messages check box, and then click Enable.
When you are finished, click Next.
Click Next, click Next again and then click Next again.
On the Configure Operation Status page, verify that the operation succeeded, and then click Finish.
Note
Per-user settings do not affect archiving of multiparty IM conferences, which are always archived if archiving is enabled in the pool. If you do not want to archive any message content during multiparty IM conversations, disable archiving on every pool in the deployment.