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Start the Services

Topic Last Modified: 2009-04-28

Confirm that the Active Directory changes have replicated before you start the services. For details about the Active Directory changes that occur when you deploy Office Communications Server, see the Office Communications Server 2007 documentation that covers Office Communications Server 2007 R2 Active Directory Guide.

Windows Firewall must be running before you start the services on Office Communications Server because that is when Office Communications Server opens the required ports in the firewall.

If you try to start the services on Office Communications Server when the Windows Firewall service is stopped, you are prompted to start the Windows Firewall service. If you do not start the Windows Firewall service, the required ports are not opened by Office Communications Server.

Note

If Windows Firewall is running when Office Communications Server 2007 R2 is installed, the installation automatically adds the necessary exceptions to the firewall. If Windows Firewall is not running when Office Communications Server is installed, you must start it after installation and then run the activation procedure that follows to add the exceptions. Alternatively, you can add the necessary exceptions in Windows Firewall manually. To identify the exceptions, search the installation log for “firewall exceptions.”

To start the services

  1. Log on to the Enterprise Edition server or Standard Edition server with an account that is a member of the RTCUniversalServerAdmins group.

  2. Do one of the following:

    • Insert the Microsoft Office Communications Server 2007 R2 CD, and then click one of the following:
      • Standard Edition
      • Enterprise Edition
    • If you are installing from a network share, browse to the \setup\amd64 folder on the network share, and then double-click one of the following:
      • setupEE.exe
      • setupSE.exe

  3. In the deployment tool, do one of the following:

    • Click Deploy Pools in a Consolidated Topology.
    • Click Deploy Standard Edition Server.

  4. At Start Services, click Run.

  5. On the Welcome to the Start Services Wizard page, click Next.

  6. Click Next again to start the services.

  7. When the wizard has completed, select the View the log when you click Finish check box, and then click Finish.

  8. In the log file, verify that <Success> appears under the Execution Result column for each task, and then close the log window.

    Note

    If a service does not respond to the wizard in a timely fashion, the log file shows that the service did not start successfully. If the log file shows that one or more services failed to start, check the Office Communications Server 2007 R2 event log for errors or warnings.