Model your business data
Applies To: Dynamics CRM 2015
Microsoft Dynamics CRM provides a robust and customizable data model that uses entities to define the data tracked in the system. This section describes the out-of-the-box entities that correspond to the areas shown in the web application. These entities are defined by metadata. For more information about how to customize entities, see Extend the metadata model.
In This Section
Introduction to entities in Microsoft Dynamics CRM
Introduction to entity attributes in Microsoft Dynamics CRM
Administration and security entities
Customer entities (account, contact)
Sales entities (lead, opportunity, competitor, quote, order, invoice)
Marketing entities (campaign, list)
Service entities (contract, incident, knowledge base, queue, calendar, entitlement, slakpiinstance)
Server-side synchronization entities
Schedule and appointment entities
See Also
Software Development Kit for Microsoft Dynamics CRM
Developer tools
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