Return orders configuration key (ReturnItem)

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The Return orders configuration key allows you to create and process customer return orders.

You can enable or disable this key in the License configuration form.

Forms enabled by the configuration key

The following forms are available when the configuration key is enabled.

Accounts receivable forms

Form	For more information
Return order	Return orders (form) (PM) Return orders (form)

Enterprise Portal pages

Page	For more information
Create return order	Return an item

Sales and marketing forms

Form	For more information
Disposition codes	Disposition codes (form)
Return reason codes	Return reason codes (form)
Return reason code groups	Return reason code groups (form)
Return order	Return orders (form) (PM) Return orders (form)
Replacement item
All return orders Canceled return orders Closed return orders Created return orders Open return orders	List pages
Preview return order	Preview the return order
Latest return orders	The latest return orders for a specific customer account
Find sales order	Copy lines to the order from the invoices that have previously been posted to the current invoice account

Additional information about this configuration key

The following table provides information about how this configuration key relates to other configuration keys and license codes.

Detail	Description
License code	Trade and Logistics
Parent key	Trade
Child keys	None

For more information about how license codes and configuration keys work together, see About license codes and configuration keys.