External gift card support in e-commerce and call center
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| End users by admins, makers, or analysts |  Feb 24, 2020 |
May 1, 2020 |
Business value
This feature adds support for external gift cards in the Dynamics 365 Commerce e-commerce storefront and call center. In addition to providing an out-of-the-box integration to SVS and Givex, external gift cards via the Dynamics 365 Payment Connector for Adyen, this feature adds SDK support to integrate third-party external gift cards into the out-of-the-box e-commerce storefront or through the e-commerce SDK. Previously these integrations required a lot of custom code for payments and in the back office. This feature helps to reduce or eliminate integration costs, depending on which storefront is used.
Feature details
This feature provides an out-of-the-box integration with Givex and SVS gift cards through e-commerce. The out-of-the-box integration is provided via the Dynamics 365 Payment Connector for Adyen. In addition to the out-of-the-box integration, the payment SDK has been updated to support enhancements to third-party payment connectors to support external gift cards.