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Change mode of delivery operation for POS

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. Feb 24, 2020 This feature is released. May 1, 2020

Business value

Retailers need the flexibility to make changes specifically to the mode of delivery on customer order sales lines at any time prior to the fulfillment of the line.

Feature details

Change Mode of Delivery can be added to a point of sale (POS) screen layout. It will be applicable only to lines that were previously configured using the "ship all" or "ship selected" methods for creating orders in POS. After the original mode of delivery is set for a transaction line, a user might want to modify the mode of delivery for one or more eligible lines without having to go through the entire "ship all" or "ship selected" flows. The mode of delivery operation will provide this convenience. It can be used during the initial order creation processing of the POS customer order, or during the editing of a customer order. It is not applicable to lines that are not configured as shipping lines, and the operation will not work for lines that are already released to fulfillment or invoiced.

See also

Change mode of delivery in POS (docs)