Manage direct-debit collections in Service Management
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| End users, automatically |  Feb 1, 2020 |
Apr 1, 2020 |
Business value
More and more, business is related to services. Customers want a convenient way of paying for such work, especially recurring service work. The best way to do this is by using the Direct Debit Collection functionality in integration with the Service Management modules.
Feature details
You can now view direct-debit collection information on service orders, invoices, and contracts. When posting service invoices, direct-debit information is stored in the related customer ledger entries and then transferred to the relevant payment journal during the collection process.
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