Job Status Change Notifications

Artykuł
10/25/2023

After jobs have successfully posted on LinkedIn a jobs' status can change at a later time. Some examples are jobs converting from an on-site to off-site application flow, jobs being reported by members resulting in that job being closed, or the promotion status changed by LinkedIn or the customer. With those changes partners do not have visibility into these changes as they happen, and have no way to retrieve the current status of a job posting on LinkedIn. This limitation also prevents ATS partners from having a way to display accurate job status information to customers in their UI.

With the Job Status Change Notifications API this allows partners to be notified by LinkedIn in near real-time of up-to-date statuses of their customer posted jobs.

Requirements

Configure a webhook url which is publicly acccesible.
Register and validate the webhook url in the LinkedIn Developer Portal

Webhook Registration and Validation

To receive notifications at your webhook, your webhook must be registered and validated. Please review and complete the steps in the documentation for Webhooks.

Receive Job Status Change Notification

Registered webhook URLs will receive notifications from LinkedIn for job status change events. This request will contain the developerApplicationUrn associated to the customer and the externalJobPostingId of the updated job.

Sample Request

POST https://{webhookUrl}

Field	Description	Format	Required
externalJobPostingId	Unique job posting id within the partner's system.	string	Yes
developerApplicationUrn	Developer Application urn for a child app.	String	Yes
type	Type of the callback request, current supported type `JOB_POSTING_STATUS`.	Enum	Yes
jobPostingInfo	Unique job posting id within the partner's system.	JobPostingInfo	Optional
jobPostingUrl	Link to the job posting on LinkedIn. Will only be present if job is listed on LinkedIn.	string	Optional
linkedInApplyStatus	LinkedIn Apply status of the job posting. Will be one of `ENABLED`, `NOT_ENABLED`, `IN_PROGRESS`.	enum	Optional
linkedInApplyStatusDetail		JobPostingStatusDetail	Optional
listingStatus	Listing state of the job posting. Will be one of `LISTED`, `NOT_LISTED`.	enum	Yes
listingStatusDetail	Error description for the job, if not listed successfully.	JobPostingStatusDetail	Optional
promotionStatus	Promoted status of the job listing. Will be one of `PROMOTED`, `NOT_PROMOTED`.	enum	Yes
promotionStatusDetail	Instruction message to manage job promotion.	JobPostingStatusDetail	Yes

JobPostingInfo Field Schema

Field	Description	Format	Required
alternateLocations	Alternate locations for the job, which can have multiple locations. This field is used to reflect the locations other than the one set in location field. It's empty if the job only has one location.	string[]	Yes
companyDetails	Job company details, contains company name and page url.	CompanyDetails	Optional
listedAt	Represents initial date the job posting was listed on Linkedin. The date is epoch timestamp in milliseconds (UTC).	long	Yes
location	Standardized location for the job listing.	string	Yes

CompanyDetails Field Schema

Field	Description	Format	Required
companyName	The name of a company.	string	Yes
companyPage	The company page on LinkedIn.	string	Yes

JobPostingStatusDetail Field Schema

Field	Description	Format	Required
errorCode	Error code identifier.	int	optional
errorType	Error desciption. Will be one of `CUSTOMER_ERROR` Customer inputted data contains errors. `PARTNER_ERROR` Partner API request contains errors. `LINKEDIN_ERROR` An error occurred on LinkedIn.	enum	Optional
statusMessage	Description of the status.	string	Yes

ListingStatusDetails Error Codes

ListedStatus	Error Code	Error Type	Error Message	Description
NOT_LISTED	10XX	CUSTOMER_ERROR	INVALID_LOCATION: The job location cannot be standardized. Please update the location in your ATS according to the API schema location field best practices.	The location cannot be recognized, most likely because it is missing information such as a Country or Postal code.
NOT_LISTED	10XX	CUSTOMER_ERROR	MISSING_LOCATION: The job is missing location data. Please add the location in your ATS to post.	The job is missing a location.
NOT_LISTED	10XX	CUSTOMER_ERROR	BLOCKED_COUNTRY: The job’s location is a country blocked by LinkedIn to comply with US government sanctions. Please refer to LinkedIn Help to ensure the job location is not in a sanctioned country.	The job location cannot be in a country sanctioned by the US.
NOT_LISTED	10XX	CUSTOMER_ERROR	MEMBER_REPORTED: The job was closed because it was reported by multiple LinkedIn members as no longer accepting applications. Please ensure the job was not incorrectly closed in your ATS.	LinkedIn auto-closes jobs that have been reported multiple times by jobseekers as no longer accepting applicants.
NOT_LISTED	10XX	CUSTOMER_ERROR	CUSTOMER_EXCLUDED: The job was deliberately not posted due to a customer-requested rule. Please reach out to LinkedIn Support to modify or remove the rule.	Customers may exclude certain jobs from being posted by requesting rules through LinkedIn Support.
NOT_LISTED	10XX	PARTNER_ERROR	PENDING_CUSTOMER_MIGRATION:This job is not yet eligible to be posted automatically via the API. LinkedIn Support has been notified to ensure customer’s readiness to migrate to real time API posting within 1-2 weeks.

LinkedinApplyStatus Error Codes

linkedInApplyStatus	Error Code	Error Type	Error Message	Description	Resolution
IN_PROGRESS	1156	CUSTOMER_ERROR	IN_PROGRESS: LinkedIn Apply is being processed. Please check back in 5 minutes.	LinkedIn Apply enablement has been requested and is being processed by the system.	No action needed.
NOT_ENABLED	1100	PARTNER_ERROR	ENABLING_APPLY_CONNECT_BY_PARTNER_FAILED: Required one non-null optional field in /questionDetails	questionDetails in SimpleTalentQuestionDefinition should have exactly one field. For example, if dateQuestionDetails is present then other fields should not be present.	Address error and update job.
NOT_ENABLED	1101	PARTNER_ERROR	ENABLING_APPLY_CONNECT_BY_PARTNER_FAILED: PrerequisiteQuestion cannot depend on the response of another PrerequisiteQuestion	Prerequisite question in prerequisiteQuestionResponse can not be a dependent question. For example, with two questions, Q1 and Q2, if Q2 has Q1 as its prerequisiteQuestionResponse then Q1 should have a null prerequisiteQuestionResponse	Address error and update job.
NOT_ENABLED	1102	PARTNER_ERROR	ENABLING_APPLY_CONNECT_BY_PARTNER_FAILED: PrerequisiteQuestion must be present within the same customQuestions set/array	Prerequisite question in prerequisiteQuestionResponse should be defined within the same customQuestions array	Address error and update job.
NOT_ENABLED	1103	PARTNER_ERROR	ENABLING_APPLY_CONNECT_BY_PARTNER_FAILED: Repeatable questions cannot have PrerequisiteQuestion	If any of the question types in SimpleTalentQuestions has repeatLimit > 1 then all of the questions in it must have a null prerequisiteQuestionResponse	Address error and update job.
NOT_ENABLED	1150	PARTNER_ERROR	ENABLING_APPLY_CONNECT_BY_PARTNER_FAILED: LinkedIn Apply update failed	This error occurs due to some issue on LinkedIn and no action is required from the customer side.	No action required. LinkedIn will retry processing.
NOT_ENABLED	1151	PARTNER_ERROR	ENABLING_APPLY_CONNECT_BY_PARTNER_FAILED: Unable to process questions	This error occurs due to issues with question transformation/validation or due to duplicate question identifiers.	Partners are advised to re-validate the question payload and format.
NOT_ENABLED	1153	PARTNER_ERROR	ENABLING_APPLY_CONNECT_BY_PARTNER_FAILED: Unable to register `jobApplicationWebhookUrl`	This error occurs when the job application webhook url is not successfully registered to receive job applications.	Ensure webhook is valid and update job.
NOT_ENABLED	1154	PARTNER_ERROR	BLOCKED_WEBHOOK: The application delivery webhook wasn’t reachable. Please ensure webhook is reachable and able to accept applications and then resync the job.	Webhook validation failed. Usually means `challengeResponse` != Hex-encoded(HMACSHA256(`challengeCode`, `clientSecret`)). Webhook Validation	Ensure webhook is valid and update job.
NOT_ENABLED	1155	PARTNER_ERROR	LOW_APPLICATION_DELIVERY: LinkedIn Apply has been disabled due to application delivery failures. Please verify the webhook url, ensure you are able to process applications successfully for this job and then resync the job.	Linked Apply has been disabled due to application delivery failures.	Please verify the webhook url, ensure you are able to process applications successfully for this job and then resync the job.

PromotionStatus Error Codes

PromotionStatus	Error Code	Error Type	Error Message	Description	Resolution
PROMOTED	10XX	CUSTOMER_ERROR	LI_CUSTOMER_PROMOTED: Visit Recruiter to manage.	The LinkedIn customer’s job was promoted successfully through their LinkedIn Recruiter contract.	No action required from partner or customer in the ATS.
NOT_PROMOTED	10XX	CUSTOMER_ERROR	LI_CUSTOMER_BASIC: Promote your job in Recruiter or ask your Job Posting Admin to manage.	The LinkedIn customer’s job was posted as a basic job.	No action required from partner or customer in the ATS.
NOT_PROMOTED	10XX	CUSTOMER_ERROR	ATS_CUSTOMER_BASIC: Reach out to LinkedIn Sales to learn more.	The ATS customer’s job was posted as a basic job since they do not have a LinkedIn contract.	No action required from partner or customer in the ATS.

Sample Payload

"Content-Type":"application/json",
"X-LI-Signature":"d3756e445a8065c0f38c2182c502f8229800eb2c6a9f3b4a1fdf152af867e6fc",
"Content-Length":"107",
"Connection":"Keep-Alive",
"Accept-Encoding":"gzip,deflate"

{
  "developerApplicationUrn": "urn:li:developerApplication:12345",
  "externalJobPostingIds": "{external_job_posting_id_1}",
  "type": "RESYNC_JOBS",
  "listedAt": 1602137400011,
  "externalJobPostingId": "{external_job_posting_id_1}",
  "location": "Sunnyvale, California",
  "listingStatus": "LISTED",
  "linkedInApplyStatus": "ENABLED",
  "jobPostingUrl": "https://www.linkedin.com/jobs/view/123",
  "companyDetails": {
    "companyName": "abc",
    "companyPage": "https://www.linkedin.com/company/abc"
  },
  "promotionStatus": "PROMOTED",
  "promotionStatusDetail": {
    "errorCode": 1012,
    "errorType": "CUSTOMER_ERROR",
    "errorMessage": "LI_CUSTOMER_PROMOTED: Visit Recruiter to manage."
  }
}

Push Event Responses

Upon receiving notifications from LinkedIn, your webhook must respond with an HTTP response. For each notification delivered to your webhook, it must return an HTTP status code to indicate delivery of the notification to your webhook. Valid HTTP response codes listed below.

HTTP Code	Result	HTTP Payload Response
200	Callback was successfully received	None
400	Callback was received, but payload was not understood by the ATS	Respond with the field `errorMessage`. This string field should be the reason the request payload was not understood. Example: `{"errorMessage": "Failed to get id from request payload."}`
500	System encountered an error while processing the request	None

Error Handling

If a push notification request sent to the registered webhook URL receives an unsuccessful response (not 200 OK), then LinkedIn will retry sending the request.

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