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Knowledge Article Incident (KnowledgeArticleIncident) table/entity reference (Microsoft Dynamics 365)

  • Artykuł

Association between an knowledge article and incident.

Messages

The following table lists the messages for the Knowledge Article Incident (KnowledgeArticleIncident) table. Messages represent operations that can be performed on the table. They may also be events.

Name
Is Event?		 Web API Operation SDK for .NET
Associate
Event: True		 Associate records Associate records
Create
Event: True		 POST /knowledgearticleincidents
See Create		 Create records
CreateMultiple
Event: True		 CreateMultiple CreateMultipleRequest
Delete
Event: True		 DELETE /knowledgearticleincidents(knowledgearticleincidentid)
See Delete		 Delete records
Disassociate
Event: True		 Disassociate records Disassociate records
Retrieve
Event: True		 GET /knowledgearticleincidents(knowledgearticleincidentid)
See Retrieve		 Retrieve records
RetrieveMultiple
Event: True		 GET /knowledgearticleincidents
See Query data		 Query data
Update
Event: True		 PATCH /knowledgearticleincidents(knowledgearticleincidentid)
See Update		 Update records
UpdateMultiple
Event: True		 UpdateMultiple UpdateMultipleRequest
Upsert
Event: False		 PATCH /knowledgearticleincidents(knowledgearticleincidentid)
See Upsert a table row		 UpsertRequest
UpsertMultiple
Event: False		 UpsertMultiple UpsertMultipleRequest

Properties

The following table lists selected properties for the Knowledge Article Incident (KnowledgeArticleIncident) table.

Property Value
DisplayName Knowledge Article Incident
DisplayCollectionName Knowledge Article Incidents
SchemaName KnowledgeArticleIncident
CollectionSchemaName KnowledgeArticleIncidents
EntitySetName knowledgearticleincidents
LogicalName knowledgearticleincident
LogicalCollectionName knowledgearticleincidents
PrimaryIdAttribute knowledgearticleincidentid
PrimaryNameAttribute knowledgearticleidname
TableType Standard
OwnershipType UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
IsValidForForm False
IsValidForRead True
LogicalName importsequencenumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -2147483648

IncidentId

Property Value
Description Choose the Incident id for the knowledge article.
DisplayName Incident
IsValidForForm True
IsValidForRead True
LogicalName incidentid
RequiredLevel None
Type Lookup
Targets incident

IsSentToCustomer

Property Value
Description This should be set to Yes when the user emails the article link to a customer.
DisplayName Sent To Customer
IsValidForForm True
IsValidForRead True
LogicalName issenttocustomer
RequiredLevel ApplicationRequired
Type Boolean
GlobalChoiceName knowledgearticleincident_issenttocustomer
DefaultValue False
True Label Yes
False Label No

KnowledgeArticleId

Property Value
Description Choose the Knowledge Article.
DisplayName Knowledge Article
IsValidForForm True
IsValidForRead True
LogicalName knowledgearticleid
RequiredLevel None
Type Lookup
Targets knowledgearticle

KnowledgeArticleIncidentId

Property Value
Description Unique identifier of the Knowledge Article for the incident.
DisplayName KnowledgeArticle Incident
IsValidForForm False
IsValidForRead True
LogicalName knowledgearticleincidentid
RequiredLevel SystemRequired
Type Uniqueidentifier

KnowledgeUsage

Property Value
Description Knowledge Usage.
DisplayName Knowledge Usage
IsValidForForm True
IsValidForRead True
LogicalName knowledgeusage
RequiredLevel None
Type Picklist
DefaultFormValue 1
GlobalChoiceName knowledgearticleincident_knowledgeusage

KnowledgeUsage Choices/Options

Value Label
1 Reference
2 Solution
3 Source

OverriddenCreatedOn

Property Value
Description Date and time that the record was migrated.
DisplayName Record Created On
IsValidForForm False
IsValidForRead True
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

statecode

Property Value
Description Status of the Knowledge Article Incident
DisplayName Status
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State
DefaultFormValue
GlobalChoiceName knowledgearticleincident_statecode

statecode Choices/Options

Value Details
0 Label: Active
DefaultStatus: 1
InvariantName: Active
1 Label: Inactive
DefaultStatus: 2
InvariantName: Inactive

statuscode

Property Value
Description Reason for the status of the Knowledge Article Incident
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status
DefaultFormValue
GlobalChoiceName knowledgearticleincident_statuscode

statuscode Choices/Options

Value Details
1 Label: Active
State:0
TransitionData: None
2 Label: Inactive
State:1
TransitionData: None

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Type Lookup
Targets systemuser

CreatedOn

Property Value
Description Date and time when the record was created.
DisplayName Created On
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel SystemRequired
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

ExchangeRate

Property Value
Description Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
RequiredLevel None
Type Decimal
ImeMode Disabled
MaxValue 100000000000
MinValue 1E-12
Precision 12
SourceTypeMask 0

ModifiedBy

Property Value
Description Shows who last updated the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Type Lookup
Targets systemuser

ModifiedOn

Property Value
Description Date and time when the record was modified.
DisplayName Modified On
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

OwnerId

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm False
IsValidForRead True
LogicalName ownerid
RequiredLevel ApplicationRequired
Type Owner
Targets systemuser, team

OwnerIdName

Property Value
Description Name of the owner
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridname
RequiredLevel SystemRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

OwnerIdType

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

OwnerIdYomiName

Property Value
Description Yomi name of the owner
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
RequiredLevel SystemRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

OwningBusinessUnit

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel ApplicationRequired
Type Lookup
Targets

OwningTeam

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Type Lookup
Targets team

OwningUser

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel ApplicationRequired
Type Lookup
Targets

TransactionCurrencyId

Property Value
Description Choose the local currency for the record to make sure budgets are reported in the correct currency.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Type Lookup
Targets transactioncurrency

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
RequiredLevel None
Type BigInt
MaxValue 9223372036854775807
MinValue -9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

incident_knowledgearticles

One-To-Many Relationship: knowledgearticle incident_knowledgearticles

Property Value
ReferencedEntity knowledgearticle
ReferencedAttribute knowledgearticleid
ReferencingAttribute knowledgearticleid
ReferencingEntityNavigationPropertyName knowledgearticleid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

knowledgearticle_incidents

One-To-Many Relationship: incident knowledgearticle_incidents

Property Value
ReferencedEntity incident
ReferencedAttribute incidentid
ReferencingAttribute incidentid
ReferencingEntityNavigationPropertyName incidentid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: Cascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_knowledgearticleincident_createdby

One-To-Many Relationship: systemuser lk_knowledgearticleincident_createdby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdby
ReferencingEntityNavigationPropertyName createdby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_knowledgearticleincident_createdonbehalfby

One-To-Many Relationship: systemuser lk_knowledgearticleincident_createdonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdonbehalfby
ReferencingEntityNavigationPropertyName createdonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_knowledgearticleincident_modifiedby

One-To-Many Relationship: systemuser lk_knowledgearticleincident_modifiedby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedby
ReferencingEntityNavigationPropertyName modifiedby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_knowledgearticleincident_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_knowledgearticleincident_modifiedonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedonbehalfby
ReferencingEntityNavigationPropertyName modifiedonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

team_knowledgearticleincident

One-To-Many Relationship: team team_knowledgearticleincident

Property Value
ReferencedEntity team
ReferencedAttribute teamid
ReferencingAttribute owningteam
ReferencingEntityNavigationPropertyName owningteam
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

transactioncurrency_knowledgearticleincident

One-To-Many Relationship: transactioncurrency transactioncurrency_knowledgearticleincident

Property Value
ReferencedEntity transactioncurrency
ReferencedAttribute transactioncurrencyid
ReferencingAttribute transactioncurrencyid
ReferencingEntityNavigationPropertyName transactioncurrencyid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: Restrict
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

user_knowledgearticleincident

One-To-Many Relationship: systemuser user_knowledgearticleincident

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute owninguser
ReferencingEntityNavigationPropertyName owninguser
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

knowledgearticleincident_AsyncOperations

Many-To-One Relationship: asyncoperation knowledgearticleincident_AsyncOperations

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName knowledgearticleincident_AsyncOperations
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

knowledgearticleincident_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure knowledgearticleincident_BulkDeleteFailures

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName knowledgearticleincident_BulkDeleteFailures
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

knowledgearticleincident_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder knowledgearticleincident_MailboxTrackingFolders

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName knowledgearticleincident_MailboxTrackingFolders
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

knowledgearticleincident_principalobjectattributeaccess

Many-To-One Relationship: principalobjectattributeaccess knowledgearticleincident_principalobjectattributeaccess

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
ReferencedEntityNavigationPropertyName knowledgearticleincident_principalobjectattributeaccess
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

knowledgearticleincident_ProcessSession

Many-To-One Relationship: processsession knowledgearticleincident_ProcessSession

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName knowledgearticleincident_ProcessSession
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

KnowledgeArticleIncident_SyncErrors

Many-To-One Relationship: syncerror KnowledgeArticleIncident_SyncErrors

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName KnowledgeArticleIncident_SyncErrors
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference