Automated scheduler

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for	Public preview	Early access	General availability
End users by admins, makers, or analysts	-	-	Apr 1, 2020

Business value

The automated scheduler uses AI to enable marketers to maximize customer engagement by sending email messages to their customers at the time when they’re most likely to see and open the messages.

Feature details

• Send email messages when contacts are likely to read them: Based on past interactions with marketing email messages, the automated scheduler uses machine learning to find the days and times when each contact is most likely to be actively reading their email messages.
• Automatically select the best time to send an email message: By analyzing historical data, the automated scheduler automatically selects the best times to send the next email message for each contact, within a time window that you specify.

See also

Use automated scheduling to help improve email engagement (docs)