Explore OCS 2007 R2 - New Attendant console

Microsoft Communicator 2007 R2 Attendant

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Microsoft Communicator 2007 R2 Attendant is an intuitive, integrated,
call management application that facilitates accurate & rapid call handling
and routing for front-line business professionals.

With Microsoft Communicator 2007 R2 Attendant you can handle
large call volumes, accept, manage and place calls on behalf of other contacts,
and use consultative, search and note-taking functionality to increase the
effectiveness of your daily collaboration.

This application is quite useful for the Enterprise voice enabled users. It gives much flexibility to manage the calls at the client end. After having Microsoft Communicator 2007 R2 Attendant as a client application, you wont miss your any phone device.It's a standalone call management client and alternative to Office Communicator 2007 R2. Its an optimized version for call management.

As a unified communication professional I have had some customers saying that the MOC 2007 is not sufficient to provide call management facilities to the users. These customers will definitely wear a smily after using this application. This is a smart application for a UC enabled user  and it will make life of a UC enabled user much more easier.

 

Microsoft Office Communicator 2007 R2 Attendant Features

Single-screen UI for multi-call handling
Rich presence in contact list and groups
Integrated conversation history & rapid-reply
Confirmed blind transfer & call recovery
Conversation & contact categories, subject  line
Templates for rapid conversation creation
Client-side Music on Hold
Repeat caller notification