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Greeetings!

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Hello everyone. I know I have large shoes to fill with Seth's departure, but I am looking forward to it. As was mentioned in the intro that Seth posted, I am a Product Manager on the Subsriptions Team. My focus area is currently the NEXT version of the Subscriber Downloads and Product Keys system.

The display of Subscriber Downloads and Product Keys, along with the systems to manage them are being replaced with a new system that will be more integrated with the current Subscriptions site. About 95% of the customer interactions with the Subscription Site are to access Downloads and Product Keys. The existing experiences are not meeting customer or business needs. I am VERY excited about this project and I look forward to sharing more with you about it as I can.

On a related note, Subscriber Downloads will not be available this weekend due to a database upgrade starting this evening. Somebody blew it on the communication and we found out last night at 9PM that it would be offline all weekend. I will actually post a new post specifically regarding this.

Julie H. Cairn
Product Manager - MSDN and TechNet Subscriptions

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