Udostępnij za pośrednictwem

UserJoinTime and UserLeaveTime reporting in the CDR DB for OCS 2007 R2 CU5

  • Artykuł

See the below snapshot for the conversation between the 3 transformers; cliff, bumble and optimus. During testing, I thought optimus was present till the end but he got disconnected at 9:15

 

 

Below is the summary for the complete conversation in the CDR DB. It helps to understand how the UserJoinTime and UserLeaveTime are reported for every MCU. The DB identifies the MCUs as Chat, AV and App Sharing.

 

 

The NULL values reported in the UserJoinTime can be ignored for OCS 2007 R2. It is addressed in the next release of OCS.

The different UserJoinTime and UserLeaveTime reported for every MCU Type gives an idea about how these can be used for calculating the billable minutes or calculating Return-On-Investment (ROI).