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The attempt to connect to ... using "Negotiate" authentication failed

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From EMC, error message -

The attempt to connect to https://ps.outlook.com/PowerShell/PowerShell.htm using "Negotiate" authentication failed:  Connecting to remote server failed with the following error message : The WinRM client cannot process the request. The authentication mechanism requested by the
client is not supported by the server or unencrypted  traffic is disabled in the service configuration. Verify the unencrypted traffic setting in the service configuration or specify one of the authentication mechanisms supported by the server.  To use Kerberos, specify the computer name as the remote destination. Also verify that the client computer and the destination computer are joined to a domain. To use Basic, specify the computer name as the remote destination, specify Basic authentication and provide user name and password. Possible authentication mechanisms reported by server: For more information, see the about_Remote_Troubleshooting Help topic.

All of the answers on search engines came up wrong, so I'm posting this. The answer is that you're using a bad account or one without the right permissions. Clear the default credentials checkbox and put in a global admin onmicrosoft.com address to cross-check.

2/13/12 - More detail: Test logging into portal.microsoftonline.com with the creds. Get it to work there and you'll be good in EMC.

Comments

  • Anonymous
    February 01, 2012
    Thanks you for this!
  • Anonymous
    February 01, 2012
    Welcome.  :)
  • Anonymous
    July 29, 2012
    Can you elaborate ? What do you mean by Bad account....? I'm using Remote desktop to gain remote access to the server and I have tried two accounts with admin rights..both have the same issue and the Exchange Management Console comes up with the same error as the one you mention above.However, I do not understand where I have to go to clear default credentials.. where do i do this ?
  • Anonymous
    July 30, 2012
    @Tango7 - When you try to add O365 in EMC, there's a checkbox for "use default credentials".  What I'm saying is that you have to clear that checkbox.  You're using Terminal Services to log into Exchange and launch EMC... and try to add the cloud org?
  • Anonymous
    January 06, 2014
    Thanks. Got this after searching numerous blogs
  • Anonymous
    January 06, 2014
    NP!  :)
  • Anonymous
    February 19, 2015
    Thank you, I was attempting to connect using my Active Directory Domain Admin account when I should have used my Office365 login (my email address) instead.  Thank you so much!
  • Anonymous
    February 19, 2015
    @abbers - cool.  :)