Windows protected print mode FAQ

Q:What happens to noncompatible printers when Windows protected print mode is enabled?

A: Noncompatible printers are uninstalled and will be not able to be reinstalled while Windows protected print mode is enabled. Compatible printers will be able to be reinstalled.

Q: Will my noncompatible printers be reinstalled when I disable Windows protected print mode?

A: If you disable Windows protected print mode, you'll have to manually reinstall any noncompatible printers.

Q: Will Windows protected print mode ever be enabled by default?

A: Windows protected print mode will be enabled by default at a future date.

Q: I enabled Windows protected print mode and now I can't see my scanner.

A: Some Mopria certified printers don't have Mopria certified scanners. You won't be able to use your scanner if it isn't Mopria certified. For more information, see Are my scanners compatible?

Q: My printer is Mopria certified, why did it get removed when I enabled Windows protected print mode?

A: Some Mopria certified printers are default installed using third-party drivers. If so, that printer is removed when Windows protected print mode is enabled but you'll be able to reinstall the printer.

Q: What if I want to use a device that is unavailable in Windows protected print mode?

A: For more information on how to disable Windows protected print mode, see How to disable Windows protected print mode.

Q: Will Mopria certified printers work on my ARM PC?

A: Yes, Mopria certified printers work regardless of your PC's architecture  

For more information, see What happens when I enable Windows protected print mode?