Provide support - Get the customer service requests by ID

Service:

Partner Center Rest

API-versie:

v1

krijgt een specifieke serviceaanvraag

GET https://api.partnercenter.microsoft.com/v1/customers/{customer_id}/servicerequests/{service_request_id}

URI-parameters

Name	In	Vereist	Type	Description
customer_id	path	True	string	de tenant-id van de klant die is gekoppeld aan de serviceaanvraag
service_request_id	path	True	string	de id van het ticket voor de serviceaanvraag

Antwoorden

Name	Type	Description
200 OK	ServiceRequest	Succes Media Types: "text/plain", "application/json", "text/json"
404 Not Found	ProblemDetails	Niet gevonden Media Types: "text/plain", "application/json", "text/json"
Other Status Codes	ProblemDetails	Fout Media Types: "text/plain", "application/json", "text/json"

Definities

Name	Description
BookingAppointment
DateTimeTimeZone
FileInfo
ProblemDetails
ResourceAttributes
ServiceRequest
ServiceRequestAdditionalInfo
ServiceRequestContact
ServiceRequestNote
ServiceRequestOrganization
ServiceRequestSeverity
ServiceRequestStatus

BookingAppointment

Object

Name	Type	Description
customerEmailAddress	string	customerEmailAddress
customerName	string
customerPhone	string
end	DateTimeTimeZone
notes	string
serviceRequestId	string
start	DateTimeTimeZone

DateTimeTimeZone

Object

Name	Type	Description
dateTime	string
timeZone	string

FileInfo

Object

Name	Type	Description
comment	string
extensionType	string
fileNameWithoutExtension	string
fileSize	integer (int64)
id	string
location	string

ProblemDetails

Object

Name	Type	Description
detail	string
instance	string
status	integer (int32)
title	string
type	string

ResourceAttributes

Object

Name	Type	Description
etag	string
objectType	string

ServiceRequest

Object

Name	Type	Description
additionalInfo	ServiceRequestAdditionalInfo[]
appointment	BookingAppointment
attributes	ResourceAttributes
countryCode	string
createdDate	string (date-time)
creationChannel	string
description	string
emailCcList	string[]
fileLinks	FileInfo[]
id	string minLength: 0 maxLength: 16 pattern: ^([0-9]{10}|[0-9]{15}|[0-9]{1,9}|[0-9]{16}|[0-9]-[0-9]{13})$
lastClosedDate	string (date-time)
lastModifiedDate	string (date-time)
lastUpdatedBy	ServiceRequestContact
newNote	ServiceRequestNote
notes	ServiceRequestNote[]
organization	ServiceRequestOrganization
primaryContact	ServiceRequestContact
productId	string
productName	string
severity	ServiceRequestSeverity (int32)
status	ServiceRequestStatus (int32)
supportTopicDescription	string
supportTopicId	string
supportTopicName	string
title	string maxLength: 255

ServiceRequestAdditionalInfo

Object

Name	Type	Description
payLoad
type	string

ServiceRequestContact

Object

Name	Type	Description
contactId	string
email	string (email)
firstName	string
lastName	string
organization	ServiceRequestOrganization
phoneNumber	string
preferredContactMethod	string

ServiceRequestNote

Object

Name	Type	Description
createdByName	string
createdDate	string (date-time)
text	string
updatedByName	string

ServiceRequestOrganization

Object

Name	Type	Description
id	string
name	string
phoneNumber	string

ServiceRequestSeverity

Inventarisatie

Waarde	Description
0
1
2
3

ServiceRequestStatus

Inventarisatie

Waarde	Description
0
1
2
3