Cannot install macOS Management Profile

Chocolate Eater 116 Omdømmepoeng
2025-02-28T20:27:43.46+00:00

Hi, all.

I'm trying to get management of a macOS device working. This is the first device being enrolled, in a new setup.

The device was pre-enrolled in ABM and synced to Intune. The device registers fine, and get the default management profile. I have added Company Portal, Microsoft 365 and Defender as apps to install. All these are being pushed, except Defender comes up with a missing license. I guess this is related to the issue at hand.

I start up Company Portal and it instructs me to install a new management profile. When trying to install this profile, it fails with the error "Could not obtain final profile using the Encrypted Profile Service...". My guess is that there is a conflict with an already installed Management Profile, which is impossible to remove. Have tried both locked and unlocked enrollment.

Any hints on how to resolve this?

Microsoft Q&A
Microsoft Q&A
Bruk denne koden til å dele forslag, funksjonsforespørsler og feil med Microsoft Q&A-teamet. Microsoft Q&A-teamet evaluerer tilbakemeldingen regelmessig og gir oppdateringer underveis.
6 spørsmål
0 kommentarer Ingen kommentarer
{count} stemmer

Svaret ditt

Svar kan merkes som Godkjente svar av spørsmålsforfatteren, noe som hjelper brukere å vite at svaret løste forfatterens problem.