Knowledge check

Completed

Choose the best response for each of the questions.

Check your knowledge

1.

During which stage in the field service lifecycle would you be most likely to perform an Inspection?

Service completion.

Review/sign off.

Schedule and dispatch.

2.

Which of the following fields is used to define the location (who and where) of the technician performing the specific work for a Work Order?

Billing account

Service account

Service tasks

3.

Which of the following items displayed on a Work Order represents to-do items that the technician needs to perform when executing the Work Order?

Service Tasks

Services

Skills

You must answer all questions before checking your work.