Reverse an electronic payment file for vendors
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
This topic explains how to correct the balances for an electronic payment that has already been settled. You cannot reverse a payment to undo it. Instead, you must reverse the settlement, create a negative payment, and then settle the negative payment with the original payment.
Reverse the settlement
To reverse the settlement, follow these steps:
Click Accounts payable > Common > Vendors > All vendors.
Select a vendor.
On the Action Pane, on the Invoice tab, click Closed transaction editing.
In the Closed transaction editing in several currencies form, select the payment, and then click Reverse. The settlement between the electronic payment and the invoice is reversed.
Create a negative payment (credit amount) and settle it with the original payment
To create a negative payment and settle it with the original payment, follow these steps:
Click Accounts payable > Journals > Payments > Payment journal.
Enter a journal name, and then click Lines.
Create a negative payment (credit amount) in the vendor payment journal. The negative payment must have the same amount, payment method, and bank account as the original, incorrect payment.
Click Functions > Settlement. Settle the negative payment against the original debit value payment, and then post it.
In Cash and bank management, the bank account balance is correct. In Accounts payable, the original invoice is available to be settled with a different payment.